Aeroflot Airlines

About Aeroflot Airlines

Aeroflot or PJSC Aeroflot is a renowned Russian Airline and is a major flag carrier airline of the country’s federation. Founded in 1923, this airline runs as one of the oldest serving airlines in the world. Besides, Aeroflot is an active member of the Sky Team airline alliance and has a codeshare agreement with 30 airlines. Furthermore, Aeroflot Airlines(SU) operate from Sheremetyevo International Airport, a primary hub, and is headquartered in Moscow. As of now, the Aeroflot flights serve 65 domestic and 111 international destinations in a total of 56 countries worldwide. 

Fleet

The fleet size of the Aeroflot fleet is 181 and consists of narrow and wide-body aircraft made out of three aircraft families: Airbus and Boeing. 

Let’s find out the list of aircraft employed for Aeroflot Airlines(SU).

Aeroflot Airlines Details

Popular Aeroflot Flight Routes and Destination

Top Airports Served by Aeroflot

Airlines Policies & Services

Cancellation Policy

The Aeroflot cancellation policy is seamless and flexible to provide passengers the best experience without any chaos. Besides, with Aeroflot Airlines, you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

• The passengers are eligible to cancel their Aeroflot flights only if the booking is made from Aeroflot official website, customer support or concerned airport counters.
• If you have booked your Aeroflot Airlines(SU) from a third-party agency, then contact their customer support for more information about the refund policy.
• The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
• If the flight is canceled within 24 hours of reservation, then Aeroflot will not charge any cancellation fee.
• The amount of cancellation fee depends on the flight route, destination and many more.
• The Aeroflot flight cancellation policy is applicable to both refundable and non-refundable flight tickets.

Refund Policy

• As per Aeroflot flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If cancellation is made within 24 hours then the refund will be credited within 10 working days. And , in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Aeroflot flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund.

Baggage Policy

The baggage policy of Aeroflot Airlines(SU) follows different baggage rules depending on the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 50cm×40cm×25cm. 

• Business Class
  Two pieces of carry-on baggage not weighing more than 70lbs and one personal item bag not exceeding 33lbs.
• Economy class
  One piece of carry-on baggage not weighing more than 50lbs and one personal item bag not exceeding 22lbs.
  Note- The personal item bag is considered as the handbag, laptop bag or suitcase.

Checked Baggage Allowance

Domestic flights within Russia 

Flights to and from USA and Central America

Flights to and from Asia

Flights to and from Europe

Flights to and from Tokyo

Booking Fee

The booking fee for Aeroflot scheduled flights varies depending on the destination, class, date, type of baggage, and check-in type.

Web Check-in

• Aeroflot(SU) offers you an online check-in option where you can check your Aeroflot flight departure terminal, book your favorite seat and print out your boarding pass from the comfort of your home. 
• The web check-in opens up 24 hours prior to your departure date till 45 minutes before the flight takes off. 
• Moreover, if you’re unable to print your boarding pass, then you can print one at the offline self check-in kiosk no later than 45 minutes before departure.

Baggage Check-in

After the self-check-in procedure, you are required to get your baggage checked at the baggage counter no earlier than 6 hours and no later than 45 minutes before scheduled departure.

In-flight Entertainment

Traveling via Aeroflot Airlines(SU) provides you a whole package of entertainment. The Aeroflot aircrafts are packed with seatback screens and wi-fi access to make your journey impeccable. You can watch your favorite movie, or listen to music, plus if you’re flying with kids they can enjoy the ride while watching cartoons and playing video games. 

Customer Support

Passengers utilizing Aeroflot Airlines(SU) flights can call on their customer support toll free number 8(800) 444-55-55 or visit https://www.aeroflot.com/ru-en for any other queries.

Aeroflot- FAQs