Aeroflot Unaccompanied Minor

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by Gavi Ramos

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About Aeroflot

It can be nerve wrecking for a parent when their child is travelling alone. That’s why airlines offer unaccompanied minor service that ensures safety and security of the child throughout the journey. The service begins right from the arrival of the child at the airport till the child is handed over to the person at the arrival airport. If your child is flying with Aeroflot Airlines then rest assured you can reserve Aeroflot Unaccompanied minor policy to ensure a safe and convenient flight. 

Aeroflot or previously known as Russian Airlines, is the official flag carrier of Russia. It is also known as the largest airline of Russia. The airline is based in the Central Administrative Okrug, Moscow with a hub at Sheremetyevo International Airport. The airline was founded in 1923, making it one of the oldest active airlines in the world. Aeroflot currently operates on more than 100 destinations throughout the world with more than 178 fleets. 

Aeroflot Unaccompanied Minor Guidelines 

As per Aeroflot unaccompanied minor policy, the unaccompanied minor service is mandatory for children between the age of 5 – 12 years old who are travelling alone without the supervision of parents. Parents can request service as per Aeroflot minor policy can be availed to children up to 12-16 years old.

  • As per the airline regulations, unaccompanied minors are not allowed to check-in via online method which includes web check-in and mobile check-in. 
  • The airline advises the parents or legal guardians to reach the airport at least 2 hours before the scheduled departure of flight to complete check-in formalities at the Aeroflot check-in counter. 
  • Parents or legal guardians should take prior consent for the travel of unaccompanied minors from the airline. 
  • As per Aeroflot policy for unaccompanied minors, parents or legal guardians accompanying the child must remain at the airport even after the departure of the flight to ensure that there is no reroute or cancellation. 
  • The parents must provide a mandatory unaccompanied minors Aeroflot  form with necessary details including phone number, address, and details about the person picking up the child at the destination airport. 
  • If a minor is leaving the Russian Federation unaccompanied, then the child must carry a notarized consent from their parents along with a passport. 

Aeroflot Unaccompanied Minor Rules 

  • Children aged between 0-5 years may only travel if they are accompanied by a parent or adult passenger. 
  • In this case, the airline may upgrade the seat from their present travel class of one teh family member accompanying the child under 2 years without separate seat provided. 
  • As per Aeroflot unaccompanied minor policy, the airline should be informed beforehand about the person accompanying a child of less than 2 years, so that airline can make necessary arrangements. 
  • The child’s age will be determined as of the date commencement of transportation from the point of departure by the Airport and airline authority. 

Aeroflot Services for Unaccompanied Minors  

Aeroflot Airlines is willing to offer utmost comfort and care to children who are travelling alone on board. The airline understands the concept of keeping the child engaged and offering new experience on board. 

Inflight Entertainment 

The airline offers a wide variety of child-friendly tv shows, audio and  games. Furthermore, as per Aeroflot policy on unaccompanied minors, children can also enjoy entertainment programmes including animated cartoons, feature films, music and a few books. 

  • Parents can avail children activity packs which are available to all cabin classes on all Aeroflot flights. 
  • The 0+ pack includes a children’s picture book, a soft jigsaw puzzle, and packed wet wipes. 
  • The 3+ pack includes entertaining board games, airline souvenirs to remind the child about the journey. 
  • Aeroflot also offers bright backpacks containing the packs purchased by the parents.

Children’s Meal  

Aeroflot flights lasting for more than 3 hours, adults accompanying the children will be served meals at a convenient time. Parents can also pre book a child-friendly meal at least 24 hours before the flight. As mentioned in Aeroflot minors policy, special meals can be tailored depending on the certain preferences, medical conditions. 

Bassinets and Changing Tables 

Passengers travelling with children under 1 years of age and weighing no more than 11 kg can use the bassinets available in the aircraft. However, passengers must raise the request for the use of bassinets on board at least 36 hours before the flight by contacting the airline customer support number. 

The airlines will add bassinets seats for the reserved passengers at the 24 hours before the flights are prepared. 

Pushchair. Chair Seats, Baby Carrier, Restricting System for Children 

In addition to free baggage, passengers are entitled to carry pushchairs, chair seats or bassinets for free of charge as per unaccompanied minor Aeroflot Airlines. However, the airline advises passengers to follow the dimension of the items to avoid paying surcharges. 

  • Pushchair with maximum dimension : 42 x 50 x 20 cm. 
  • Bassinets (soft carrier) with maximum dimension : 70 x 37 x 21 cm. 
  • Baby front/ hip carrier, child restraining devices for flights : 45 x 45 cm. 

Documents Required for Aeroflot Unaccompanied Minor 

Parents or adults travelling with minors must ensure to carry all the necessary documents as per the requirements mentioned in the Aeroflot unaccompanied minor policy. Parents or the accompanying person all be responsible for compliance with all the laws of the countries of departure and arrival. 

  • As per Aeroflot unaccompanied minor policy, minors travelling outside the Russian Federation may travel abroad in accordance with Russian Laws. 
  • Minor must carry their Photo ID proof such as passport at the check-in counter. 
  • Legal guardians or parents must provide contact numbers of the person dropping and picking up the minors at the airport. 
  • Also, parents must ensure to carry health certificates and other documents in accordance with the rules of other destination countries. 

Aeroflot Child Safety Onboard Rules 

The airline advises the parents to prepare the child with necessary information like details of itinerary, phone number of parents along with instructions to follow the airline staff only. 

  • As per Aeroflot policy on unaccompanied minors, passengers travelling with children aged between 0-12 years cannot sit on the emergency exit row. 
  • For infants under 2 years travelling in lap must be secured with a separate child safety belt attached to passengers belt. 
  • As per Aeroflot policy for unaccompanied minors, an adult can only carry one infant under 2 years. 
  • When placed in bassinets, infants should have its feet facing the aisle. Also,during the takeoff, the child should be outside the bassinet. 

Aeroflot Unaccompanied Minor Fees 

As per unaccompanied minor policy of Aeroflot, any unaccompanied minor must be reserved on an adult fare. The unaccompanied minor service cost may range between 3000 Rubles to 40 EUR for direct flights. For connecting flights with another Sky Team, the Aeroflot unaccompanied minor fee will depend on the partnered airline. 

  • For domestic flights within Russia, the unaccompanied minor fee could be 3400 Rubles. 
  • For international flights, the unaccompanied minor fee will be around 40 EUR. 
  • In case of long-haul flights, the airline offers additional service applicable on charges. On connecting flights, the airline will offer beverages like tea, soft drinks and coffee on surcharge of 5 EUR. 
  • For Hot meals, passengers will have to pay 20 EUR if the connecting flight is up to 6 hours.

How to Book Aeroflot Unaccompanied Minor Service 

There are several methods to book the Aeroflot flight. As mentioned in Aeroflot Airlines Unaccompanied minor policy, parents can either book the flight through the online website or contact the customer support of the airline. 

Online Method 

  • Access the Aeroflot official website. 
  • Ensure to change the number of adults to 0 from the default setting of 1 and add the number of children travelling as unaccompanied minors. 
  • Confirm the booking and at the checkout pay the Aeroflot unaccompanied minor fee with the airfare. 
  • After you confirm the booking, the parent will be asked to fill the form and submit it along with a notarized consent form. 
  • Lastly, submit the forms at the check-in counter to complete the check-in process and receive the boarding pass for Aeroflot unaccompanied minor service. 

Customer Support 

Passengers can alternatively use the customer support number to book the unaccompanied minor form. It is always better to reach out to airline representatives to get precise information regarding requirements and procedures based on your child’s age and travel journey. 

FAQs

  • What is Aeroflot unaccompanied minor policy?

    As per Aeroflot unaccompanied minor policy, the unaccompanied minor service is mandatory for children between the age of 5 – 12 years old who are travelling alone without the supervision of parents or legal guardians.

  • What documents are required for the unaccompanied minor service?

    Parents or guardians are requested to bring documents like unaccompanied minor form, the official identification or passport of the parents or legal guardian. Also, guardians should also carry official documents such as notarized consent form signed by the parents, birth certificate, health proof, passport.

  • What is the procedure to board the Aeroflot flight for an unaccompanied minor?

    Aeroflot staff will take over your child from you at the gate before general boarding begins. It allows the employee to introduce your child with the flight attendants, and cockpit crew.

  • Does Aeroflot allow a 12 year old to fly alone?

    As per Aeroflot unaccompanied minor policy and Russian Federation, children may travel unaccompanied once they turn 12 years old.

  • Does Aeroflot offer unaccompanied minor services for international flights?

    Yes, the airline offers Aeroflot Unaccompanied Minor Services to both domestic and international flights.

  • Can a 15 years old teen fly alone with Aeroflot ?

    For a minor of age between 12-17, the Aeroflot Unaccompanied minor service is not mandatory. However, parents or guardians can opt for the service to ensure extra care and convenience for the child.

  • How to purchase unaccompanied minor service in Aeroflot Airlines?

    You can book the Aeroflot unaccompanied minor service through the official website. You can also contact the Aeroflot customer support number.

  • What does Aeroflot minor service include?

    The Aeroflot unaccompanied minor service includes assistance for the minor at the airport through the security check-in and boarding and until they arrive at the destination airport.

  • Does Aeroflot special services to unaccompanied minors?

    Yes, the airline offers special services to unaccompanied minors such as extensive inflight entertainment options including games, puzzles, TV shows, movies and even audio books. Along with that, the passengers also offer bright backpacks with goodies.

  • Does Aeroflot allow passengers to travel on connecting flights?

    Yes, Aeroflot does allow unaccompanied minors to travel alone on connecting flights as long as it is with other airlines in SkyTeam.

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