Iberia Express Airlines

About Iberia Express Airlines

Iberia Express is a low-cost flag carrier airline of Spain and is headquartered in Madrid, Timon, and Barajas. In addition, the Iberia Express flights operate from its primary hub at the Madrid Barajas International Airport and commenced its operations from 6th October 2011. As of now, Iberia Express Airlines serves 40 domestic and international destinations. Moreover, the airline works as a subsidiary of the parent company Iberia and is an affiliate member of the Oneworld airline alliance. 

Fleet

The fleet size of Iberia Express is 19 and is made completely out of Airbus. Let’s find out the list of aircraft employed for Iberia Express Airlines(I2):

Iberia Express Flight Details

Popular Iberia Express Flight Routes and Destinations by Iberia Express Airlines

Top Airports Served by Iberia Express Airlines

Iberia Express Airlines Policies & Services 

Cancellation Policy

The Iberia Express cancellation policy provides flexibility and considerable benefits for the convenience of the passengers. Besides, with Iberia Express(I2), you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

• The passengers are eligible to cancel their Iberia Express flights only if the booking is made from Iberia Express official website or concerned airports. 
• However, if you’ve booked your Iberia Express Airlines(I2) via third-party then contact their customer support for more information about the refund policy.
• The cancellation is  allowed only if the booking is made 7-10 days prior to the scheduled departure date.
• If the flight is canceled within 24 hours of reservation, then Iberia Express will not charge any cancellation fee. 
• The amount of cancellation fee is different for domestic and international flights and depends on the flight route, destination and many more.
• The Iberia Express 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

• As per Iberia Express flights cancellation & refund policy, the passenger is eligible for full refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• The refund amount will be credited within 7-10 working days of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Iberia Express flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Iberia Express cancellation policy.

Baggage Policy

• The baggage policy of Iberia Express Airlines(I2) allows one piece of carry-on baggage with a maximum weight of 22lbs and one personal item bag irrespective of the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 56cmx40cmx25cm. 
• The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for  Domestic flights within Madrid

Baggage Allowance for flights to and from USA and Central America

Baggage Allowance for flights to and from Asia and South America

Baggage Allowance for Flights to and from Europe

Carry-on baggage for infants

• Iberia Express Airlines(I2) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
  The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Iberia Express flights allow pets such as dogs and cats only on the aircraft but space for their travel is subject to availability. Hence, for a smooth travel with your beloved pet, you must reserve a seat well before your scheduled departure.
• If your tickets are booked with a third party, then make reservations for your pet with the concerned party only  

Booking Fee

The booking fee for Iberia Express scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in and verification

• Iberia Express offers an option for online check-in via website, from where you can book your favorite seat and issue your boarding pass from the comfort of your home. 
• You can check-in online and print your boarding pass from the self-serving kiosks. 
• The web check-in opens up 24 hours prior to your Iberia Express flights departure date till 60 minutes before the flight takes off. 

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 45 minutes before scheduled departure.

In-flight Entertainment

• Traveling via Iberia Express Airlines(I2) offers a club express onboard system that allows passengers to read newspapers, magazines, watch movies, TV shows, and listen to their favorite music. 
• You can simply connect your smartphones, tablets or laptops to the aircraft’s Immfly network for unlimited entertainment. And, can also download the Immfly app and take the downloaded content with you and watch it even after your journey ends.

Iberia Express Airlines Meal Policy

• Iberia Express Airlines(I2) offers a Gastroteca Express that provides a wide array of delicious in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner.

• Moreover, the meals are not included in your ticket; hence, you have to purchase your favorite meal directly from the carbon crew. If you wish to eat the purchased meal outside the plane, then you have to request a “takeaway” option.

Customer Support

Passengers utilizing Iberia Express flights can call on their customer support toll free number +34 91 389 43 75 or visit https://www.iberiaexpress.com/en for any other queries.

FAQs