Malta Air

About Malta Air

Malta Air (AL) is a flag carrier airline of Malta and is headquartered in Luqa. In addition, the airline operates as a joint venture between RyanAir and the Government of Malta. Founded three years back in 2019, Malta Air(AL) successfully serves in 66 destinations worldwide, as of December 2021. Moreover, Malta Air flights have also utilized six aircrafts of its parent company, RyanAir. Additionally, Malta Air received its first aircraft in July 2021.

Fleet

The fleet size of Malta Air fleet is 142 and consists of aircrafts made completely out of Boeing.

Let’s find out the list of aircrafts employed for Malta Air(AL):

Malta Air Flight Details

Popular Malta Air Flights Routes and Destination

Top Airports Served by Malta Air (AL)

Malta Air Policies & Services 

Cancellation Policy

The Malta Air cancellation policy provides premium benefits and seamless experience to provide convenience to all the passengers. Besides, with Malta Air(AL), you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

• The passengers are eligible to cancel their Malta Air flights only if the booking is made from Malta Air official website, customer support or concerned airport counters. 
• For bookings made via a third-party agency you are suggested to contact the concerned party only.
• The cancellation is  allowed only if the booking is made 7 days or more prior to the scheduled departure date.
• If the flight is cancelled within 24 hours of reservation, then Malta Air will not charge any cancellation fee. 
• The amount of cancellation fee depends on the flight route, destination and many more.
• The Malta Air 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

• As per Malta Air(AL) flight cancellation refund policy the passenger is eligible for refund if the flight is cancelled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is cancelled within 24 hours of booking.
• The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed further, you can get in touch with the airline’s customer support.
• The refund of the Malta Air flights depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Malta Air cancellation policy.

Baggage Policy

The baggage policy of Malta Air(AL) follows different baggage rules depending on the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 55 cm × 40 cm × 25 cm. 

• Business Class
  Two pieces of carry-on baggage not weighing more than 33 lbs in total.
• Economy class
  One piece of carry-on baggage not weighing more than 22 lbs and one small bag not weighing more than 4 lbs. 

Note- The personal item bag is considered a handbag, laptop bag or suitcase.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within the Netherlands

Baggage Allowance for flights to and from USA and Central America

Baggage Allowance for flights to and from South America

Baggage Allowance for Flights to and from Europe

Carry-on baggage for infants

Malta Air(AL) will transport your infant’s child seat and stroller free of cost under checked baggage. Infants can check-in one bag with a maximum weight of 22 lbs apart from the parent’s baggage limit.
The airlines also recommend the use of car seats to optimise your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Malta Air flights allows pets such as dogs, cats, and small birds  only on the aircrafts but space for their travel is subject to availability. Hence, for a smooth travel with your beloved pet you must reserve a seat well before your scheduled departure.
• If your tickets are booked with a third party, then make reservations for your pet with the concerned party only. 

Booking Fee

A nominal service fee for Malta Air scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

• Malta Air(AL) offers an online check-in option via the official website. Through this option you can change your seat, print your boarding pass, and e-ticket from the comfort of your home. 
• The web check-in opens up 24 hours prior to your Malta Air flights departure date till 60 minutes before the flight takes off. 
• The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 45 minutes before your scheduled departure. 

In-flight Entertainment

• Travelling via Malta Air(AL) flights provides you a whole package of entertainment from which you can choose what suits you best. 
• The Malta Air aircrafts are packed with seat back screens and Wi-fi access to make your journey impeccable. This airline aims to offer you a wide range of movies, TV shows, music, and games. 

Malta Air Meal Policy

• Malta Air(AL) provides a wide array of in-flight meals such as snacks, beverages, freshly prepared dishes for breakfast, lunch, and dinner depending on your airfare and duration. 
• The airline also provides an option of pre-ordering meals via the official website as per your trip. 

Customer Support

Passengers utilizing Malta Air flights can call on their customer support number +356 21 662 211 for any other queries.

FAQs