Turkish Airlines

About Turkish Airlines

Turkish(TK) is the national carrier airline of Turkey and is headquartered in Istanbul. Founded in May 1933, Turkish Airlines flights operate from its primary hub at the Istanbul International Airport and secondary hubs at Ankara Esenboğa Airport and İzmir Adnan Menderes Airport. As of now, Turkish Airlines(TK) serves 82 destinations in 126 countries worldwide. Moreover, it  is an active member of Star Airline Alliance and has a codeshare agreement with 55 airlines. 

Fleet

The size of Turkish Airlines fleet is 373 and consists of wide body aircraft made out of two aircraft families: Airbus and Boeing. 

Let’s find out the list of aircrafts employed for TurkishAirlines(TK):

Turkish Airlines Flight Details

Popular Turkish Airlines Flights Routes and Destination

Top Airports Served by Turkish Airlines

Turkish Airlines Policies & Services 

Cancellation Policy

The Turkish Airlines cancellation policy provides flexibility and chaos-free experience to all the passengers and makes their journey worthwhile. Besides, with Turkish Airlines(TK), you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

• The passengers are eligible to cancel their flights only if the booking is made from the official website, customer support or concerned airport counters.
• If you have booked your Turkish Airlines flights from a third-party agency, then contact their customer support for more information about the refund policy.
• The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
• If the refundable flight ticket is cancelled within 24 hours of reservation, then Turkish Airlines will not charge any cancellation fee. 
• If you cancel a non-refundable Turkish Airlines flight ticket within 24 hours, then the cancellation fee is charged and the rest of the airfare will be processed as a refund. 
• If you cancel a non-refundable ticket after 24 hours of booking then no refund will be provided. 
• The 24 hour Turkish Airlines flight cancellation policy is applicable to both domestic and international flight tickets.

Refund Policy

• As per Turkish Airlines(TK) flight cancellation refund policy the passenger is eligible for full refund only for the refundable tickets and if the flight is cancelled within 24 hours from booking. The refund will be generated back to the original source of the payment.
• If cancellation is made within 24 hours then the refund will be credited within 7- 10 working days. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Turkish Airlines flights depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund irrespective of refundable / non-refundable ticket fares.

Baggage Policy

• The baggage policy of Turkish Airlines(TK) allows one piece of carry-on baggage with dimensions not exceeding 55 cm x 40 cm x 23 cm and one personal item bag with a maximum weight of 17 lbs irrespective of the class. 
• The personal item bag is considered as the handbag, laptop bag or suitcase which should be fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

 Baggage Allowance for  Domestic flights within Turkey

Baggage Allowance for flights to and from USA and Central America

Baggage Allowance for flights to and from South America

 Baggage Allowance for Flights to and from Europe

Carry on baggage for infants

• Turkish Airlines(TK) will transport your infant’s child seat and stroller free of cost under checked baggage. Infants are allowed one carry-on baggage of 22 lbs on all flights.
• Under checked baggage allowance, one piece of checked baggage with a maximum limit of 50 lbs is allowed. 
• The airlines also recommend the use of car seats to optimise your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Turkish Airlines flights allows pets such as dogs, cats, and small birds in the cabin, only when the reservation is made no later than 6 hours prior the flight departure. 
• If your tickets are booked with a third party, then make reservations for your pet with the concerned party only.
• For pets travelling via Turkish Airlines the kennel along with the pet must not exceed 17 lbs and dimensions of 40 cm x 30 cm x 23 cm.

Booking Fee

The booking fee for Turkish Airlines scheduled flights is charged on flight bookings via the official website and depends on various factors like: the destination, class, date, type of baggage, and check-in type.

Check-in and verification

• Turkish Airlines(TK)offers you an online check-in option via official website and the mobile app, where you can check your flight departure terminal, book your favorite seat, and print out your boarding pass from the comfort of your home. 
• The web check-in opens up 24 hours prior to your Turkish Airlines flights departure date till 90 minutes before the flight takes off. 
• Moreover, if you’re unable to do an online check-in, then you can easily proceed to the offline self check-in kiosk no later than 60 minutes(domestic flights) and 75 minutes(international flights) before departure and print your boarding pass / select seat. 

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

 In-flight Entertainment

• Travelling via Turkish Airlines(TK) provides a planet in-flight entertainment system which includes a whole package of entertainment. The Turkish aircrafts are packed with seat back screens and Wi-Fi access to make your journey impeccable.
• You can watch your favourite movie, TV shows, or listen to music, plus if you’re flying with kids they can enjoy the ride while playing video games. 

Turkish Airlines Meal Policy

Turkish Airlines provides a wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner which are included in your ticket according to flight class and the destination(domestic or international). Moreover, you can learn more about the meal options and safety measures amid Covid-19 from the official website of Turkish Airlines(TK).

Customer Support

Passengers utilising Turkish Airlines flights can call on their customer support toll free number +1 12 4419 3000 or visit https://www.turkishairlines.com/ for any other queries.

FAQs