Hawaiian Airlines

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About Hawaiian Airlines

Hawaiian(HA) is the largest flag carrier airline in Hawaii and is the tenth-largest commercial airline of the United States. In addition, the airline is headquartered in Honolulu with Hawaiian Airlines flights operating from its primary hub at the Daniel K. Inouye International Airport. Currently, Hawaiian Airlines serves several destinations in Asia-Pacific territories. Moreover, the airline has a codeshare agreement with 11 airlines and an interline agreement with South African Airways. 

Fleet

The fleet size of the Hawaiian fleet is 61 and consists of narrow-body aircraft made by Airbus and Boeing.

Let’s find out the list of aircraft employed for Hawaiian Airlines(HA):

AircraftIn Fleet
Airbus A321neo18
Airbus A330-20024
Boeing 717-20019
Total61

Hawaiian Airlines Flight Details

Flights Per WeekMost Popular Destination
6244Daniel K. Inouye International Airport (HNL)

Popular Flight Routes and Destination

OriginDestinationDeparture DateBest Price
Honolulu (HNL)kahului (OGG)Mar 22, 2022USD 233
Honolulu (HNL)Hilo (ITO)Apr 12, 2022USD 345
Los Angeles (LAX)Lihue (LIH)Jun 23, 2022USD 267
Los Angeles (LAX)Honolulu (HNL)Oct 06, 2022USD 415
Oakland (OAK)Los Angeles (LAX)Nov 30, 2022USD 355
New York (JFK)Honolulu (HNL)May 05, 2022USD 448
San Jose (SJO)Ontario (ONT)Apr 29, 2022USD 443 
Boston (BOS)Long Beach (LGB)Mar 15, 2022USD 249 
Las Vegas (LAS)Kahului (OGG)Sep 06, 2022USD 365 
Seattle (SEA)Honolulu (HNL)Jun 18, 2022USD 254

Top Airports Served by Hawaiian Airlines

  • Honolulu Airport (HNL)
  • Kahului Airport (OGG)
  • Fukuoka Airport (FUK)
  • Lihue Airport (LIH)
  • Kona Intl Airport (KOA)
  • Sapporo Chitose Airport (CTS)
  • Hilo Intl Airport (ITO)
  • Miyazaki Airport (KMI)
  • Sendai Airport (SDJ)
  • Tokyo Haneda Airport (HND)
  • Los Angeles Airport (LAX)
  • Matsuyama Airport (MYJ)
  • Hanamaki Airport (HNA)
  • Osaka Itami Airport (ITM)
  • Las Vegas Harry Reid Intl Airport (LAS)

Hawaiian Airlines Policies & Services 

Cancellation Policy

The Hawaiian cancellation policy is flexible and ensures convenience to all the passengers. Besides, with this airline, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

  • The passengers are eligible to cancel their Hawaiian Airlines flights only if the booking is made from Hawaiian official website or concerned airports. 
  • However, if you’ve booked your Hawaiian Airlines(HA) via third-party then contact their customer support for more information about the refund policy.
  • The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
  • If the flight is canceled within 24 hours of reservation, then Hawaiian will not charge any cancellation fee. 
  • The amount of cancellation fee depends on the flight route, destination and many more.
  • The Hawaiian 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

  • As per Hawaiian flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
  • If cancellation is made within 24 hours then the refund will be credited within 7-10 working days. And , in case the payment is delayed, you can get in touch with the airline’s customer support.
  •  The refund of the Hawaiian Airlines flights upon several factors like technical glitch, flight cancellation and many more. 
  • Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Hawaiian cancellation policy.

   Baggage Policy

  • The baggage policy of Hawaiian Airlines flights allows one piece of carry-on baggage with a maximum weight of 25lbs and one personal item bag irrespective of the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 9cmx14 cmx22cm.
  • The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

 Checked Baggage Allowance

 Baggage Allowance for  Domestic flights within Hawaii
Cabin Class / FlightBaggage allowanceMaximum size
Business Class50lbs62 inches
Economy Class50lbs62 inches
Baggage Allowance for flights between USA and Australia/New Zealand
Cabin Class / FlightBaggage AllowanceMaximum size
Business Class70lbs62 inches
Economy Class70lbs62 inches
Baggage Allowance for flights between USA and Asia
Cabin Class / FlightBaggage AllowanceMaximum size
Business Class70lbs62 inches
Economy Class50lbs62 inches
 Baggage Allowance for Flights between USA and Papeete / Pago Pago
Cabin Class / FlightBaggage AllowanceMaximum size
Business Class50lbs62 inches
Economy Class50lbs62 inches
Baggage Allowance for Flights between USA and Other Countries
Cabin Class / FlightBaggage AllowanceMaximum size
Business Class70lbs62 inches
Economy Class50lbs62 inches

Carry on baggage for infants

  • Hawaiian Airlines(HA) will transport your infant’s child seat and stroller free of cost under carry-on baggage. A diaper bag will be counted under the parent’s carry-on limit.
  • The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

  • Hawaiian Airlines flights doesn’t allow pets on aircrafts or as checked baggage on international flights. However, you can carry them on all domestic flights within Hawaii.  
  • If you carry your pet as a checked baggage, then the pet with kennel must not exceed 70lbs and a booking must be made along with your flight reservation.  

Booking Fee

The booking fee for Hawaiian scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in and verification

  • Hawaiian offers you an option of online check-in via a website, from where you can check your flight’s departure terminal, book your favorite seat and print out your boarding pass from the comfort of your home. 
  • The web check-in opens up 24 hours prior to your Hawaiian Airlines flights departure date till 60 minutes before the flight takes off. 

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 45 minutes(domestic flights) and 60 minutes(international flights), before scheduled departure.

In-flight Entertainment

  • Traveling via Hawaiian Airlines(HA) provides you a whole package of entertainment. The Hawaiian aircrafts are packed with seatback screens and wi-fi access to make your journey impeccable. 
  • You can watch your favorite movie, TV shows or listen to music, and play games by signing up on Hawaiian Airlines app. 
  • You can also stream movies, games, etc, on your own device(mobile, tablet, laptop) with this user-friendly app.

Hawaiian Meal Policy

  • Hawaiian Airlines(HA) provides a wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner which are inspired by the destination you’re flying to. Moreover, the meals are included in your ticket according to your flight duration.
  • Special meals are only available on international flights with bookings made 48 hours prior to your scheduled departure.   

Customer Support

Passengers utilizing Hawaiian Airlines flights can call on their customer support number +1 800 367 5320 or visit https://www.hawaiianair.com for any other queries.

FAQs

  • Can I cancel my Hawaiian flight?

    Yes, You can easily initiate a cancellation request for the flight booked via Hawaiian.com, Hawaiian Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Hawaiian flights canceled within the allowed time span.

  • Can I cancel my Hawaiian reservation for free within 24hours?

    If the passenger cancels his/her booking within 24 hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.

  • How much does Hawaiian charge for flight cancellation?

    The Hawaiian flight cancellation fee is USD 100 to USD 400 and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.

  • How to get a refund with a non-refundable ticket?

    As per Hawaiian cancellation policy, to get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • How long will it take to get the refund ?

    The refund is usually initiated within 7-10 working days of Hawaiian flight cancellation.

  • Do I get a refund if my flight is canceled?

    You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.

  • Can I make a cancellation request on the day of departure?

    Hawaiian flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.

  • Does Hawaiian Airlines provide wheelchair service to specially-abled passengers?

    Yes, Hawaiian(HA) offers wheelchair and mobility aid services free of cost from the check-in counters at your departing airport.

  • Do I need to show any documents while flying with Hawaiian Airlines ?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Hawaiian flights. 

  • Is it safe to travel with Hawaiian Airlines during Covid-19?

    Hawaiian(HA) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Hawaiian ensures safe travel.

  • Does Hawaiian Airlines provide wheelchair service to specially-abled passengers?

    Yes, Hawaiian(HA) offers wheelchair and mobility aid services free of cost from the check-in counters at your departing airport. 

  • Do I need to show any documents while flying with Hawaiian Airlines ?

    For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Hawaiian flights.

  • Is it safe to travel with Hawaiian Airlines during Covid-19?

    Hawaiian(HA) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Hawaiian ensures safe travel.

  • How to get a refund with a non-refundable ticket?

    To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.

  • Can I bring my own food?

    Yes you can bring your own food. However, the container should be sealed perfectly.

  • Does Hawaiian Airlines provide in-flight dining?

    Hawaiian(HA) provides complimentary food and beverages on all flights, depending on the duration of the journey.

  • Can I fly when I am pregnant?

    Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.

  • How much does Hawaiian Airlines charge for flight cancellation?

    If you cancel your Hawaiian flights within 24 hours from your departure date then a nominal fee of USD 100 to USD 400 will be charged. However, after a 24 hours time frame, a fee of USD 100 to USD 500 will be charged as per Hawaiian flight cancellation policy.

  • Where can I check my Hawaiian Airlines flight status?

    You can simply visit the official website of Hawaiian(HA). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.

  • Does Hawaiian Airlines allow pets on flights?

    Hawaiian Airlines doesn’t allow pets on aircrafts or as checked baggage on international flights. However, to learn more about the flying with pets guidelines you are advised to visit the official website of Hawaiian(HA). 

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