Caribbean Airlines

About Caribbean Airlines

Caribbean Airlines (BW)- the flag carrier of Trinidad and Tobago, Jamaica, and Guyana, is a state-owned airline headquartered in Iere House in Piarco. The airline, with 416 Caribbean Airlines flights, covers 23 Caribbean, North America, and South America from its primary hub at Piarco International Airport, Trinidad. Furthermore, it has a secondary hub at Norman Manley International Airport in Kingston in Jamaica. Founded in 2006 and commenced operations in 2007, Caribbean Airlines (BW) is focused on connecting the world with the Caribbeans.

Fleet

Caribbean Airlinesoffers 416 flights per day. With a fleet size of 19, Caribbean Airlines connects 23 destinations, mainly from the Caribbean, North America, and South America. The fleet consists of ATR 72-600 and Boeing. Here is a list of aircraft owned by Caribbean Airlines (BW):

Caribbean Airlines Flights Details

Popular Caribbean Airlines Flights Routes and Destinations

Top Airports Served by Caribbean Airlines

Caribbean Airlines Policies & Services

Cancellation Policy

Caribbean Airline (BW) is constantly updating its Cancellation and Refund policy to keep it flexible and convenient for the passengers. You do not have to worry about the last-minute cancellation cost with a Caribbean Airlines reservations. Under the Caribbean Airlines cancellation policy, you can cancel your flight and claim a full refund under the following conditions:

• Caribbean Airlines cancellation policy is applicable on the tickets booked via the airline’s official website, Caribbean Airline customer service phone number, or at the airline’s ticket office.
• You can cancel your flight booking at least 4 hours before scheduled departure for all international bookings and two hours for domestic flights.
• As per Caribbean Airlines’ 24-hour cancellation policy, the airline offers free cancellation within 24 hours of booking.
• As per the airline’s cancellation policy, you do not have to pay a fee and are eligible for a refund if any flight disruptions, such as flight cancellation, schedule change, etc. caused by the airline.

Refund Policy

• As per flight cancellation refund policy of the airline, the passenger is eligible for a refund if the flight is cancelled within 24 hours from booking. The refund will be generated back to the source of the payment.
• The 24 hours cancellation policy is applicable only for the passengers who travel either to or from North America (The USA and Canada) and where the ticket is purchased directly from the airline either by telephone, website, or airline ticket counter.
• In case of emergency like sickness, the sudden death of the passenger or close relatives, the customer is eligible for a refund.
• If you lose your flight ticket or fail to produce it at the time of check-in, you must show some documents to get a refund. The documents required are:
• A copy of the lost ticket and the replacement ticket
• The number, date of purchase, and place
• The flight ticket refund depends upon several factors like a technical glitch, flight cancellation, and many more. 
• Passengers affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the airline’s cancellation policy.

Note: A penalty fee of USD100 will be levied on you in case of a loss of a ticket.

Baggage Policy

Caribbean Airlines allows passengers to carry 1 or 2 checked bags for international flights. Furthermore, you can take one personal item and one standard carry-on bag for free with you in the cabin. However, for extra carry-on baggage, you have to pay $50.

Here is a list of the airline’s Baggage Allowance:

Carry-on Baggage for Infants

• If travelling with an infant, the child can check in 2 items without charges. The items allowed for the child are a fully collapsible pushchair (stroller/buggy), a car or booster seat, a travel cot, or a baby back carrier.
• The checked-baggage allowance for a lap infant is one piece of checked baggage upto 50lbs.
• If you require a seat to be occupied by your baby, you must purchase the ticket.
• Only two children per person are allowed on board, and you can carry only one infant in your arms.

Carry-On Pets

Caribbean Airlines allows cats, small dogs, birds with valid health and rabies vaccination certificates. It must weigh 70lbs, including the weight of the case. However, they should be kept inside a ventilated, water-proof fabric carrier to comfortably stand and sleep and fit under the seat in front.

In addition, if you are traveling with a service dog, it can travel with you free of charge.

Booking Fee

Booking its flights online is free. However, you have to pay a service fee in addition to any changes to the price of your fare in case of any changes in Caribbean Airlines manage booking.

 Check-in and Verification

• It offers you an online check-in option where you can check your flight departure terminal, print out your boarding pass and e-ticket from the comfort of your home. 
• The web check-in opens up 24 hours prior to your departure date. The web check-in rules for this airline are varied by airports and countries. 
• Moreover, you can also print your boarding pass at the offline check-in kiosk counter, no later than 45 minutes prior scheduled departure.

In-Flight Entertainment

Caribbean Airlines in-flight entertainment system lets its passengers enjoy the latest blockbusters from all around the world. Even if you are a classic fan, the in-flight entertainment will spoil you for choices.

The in-flight entertainment is available only on flights over two hours.

Caribbean Airlines In-flight Meals

With an extensive selection of Special meals and snacks, it offers an experience where its passengers can relish the local cuisines. The passengers must pre-order the meals 36 hours before the scheduled departure.

Customer Support

Passengers travelling on its flight can call on the customer support number 001 800 523 5585 or visit the website https://www.caribbean-airlines.com/#/ for any query or manage booking issue.

FAQs