Atlantic Airways

About Atlantic Airways

Atlantic is the national airline of Faroe Islands and is headquartered in Sorvagur. Founded in 1987, this airline offers domestic helicopter services and international passenger services while operating from its primary hub at the Vagar International Airport. As of now, Atlantic Airways(RC) serves 12 destinations in countries across Europe. Additionally, the Atlantic Airways flights are operated as a subsidiary of Virgin Atlantic and the primary operations are overseen by the CEO of the airline, Jóhanna á Bergi. 

Fleet

The fleet size of Atlantic Airways is 3 and consists of aircrafts made completely out of the Airbus family. 

Let’s find out the list of aircrafts employed for Atlantic Airways(RC):

Atlantic Airways Flight Details

Popular Atlantic Airways Flight Routes and Destination

Top Airports Served by Atlantic Airways

Atlantic Airways Policies & Services 

Cancellation Policy

The Atlantic Airways cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with Atlantic Airways, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

• The passengers are eligible to cancel their Atlantic Airways flights only if the booking is made from Atlantic Airways official website or via customer support. 
• For bookings made via a third-party agency you are suggested to contact the concerned party only.
• The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
• If the flight is canceled within 24 hours of reservation, then Atlantic Airways will not charge any cancellation fee. 
• The amount of cancellation fee also depends on the flight route, destination and many more.
• The Atlantic Airways 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

• As per Atlantic Airways(RC) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
• The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Atlantic Airways flights ticket depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Atlantic Airways cancellation policy.

Baggage Policy

• The baggage policy of Atlantic Airways(RC) allows one piece of carry-on baggage with a maximum weight of 17lbs and one personal item bag in both business and economic class. In addition, the dimensions of wheeled or non-wheeled bags must not exceed 55cm x 40cm x 25cm.
• The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Faroe Islands

Baggage Allowance for flights to and from France, Italy, Spain, Iceland, and United Kingdom

Baggage Allowance for flights to and from all other countries:

Carry on baggage for infants

• Atlantic Airways(RC) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on bag with a maximum weight of 50lbs is allowed in the cabin as per the airline’s policy.
• The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Atlantic Airways(RC) allows domestic cats, dogs, and birds having valid health and rabies vaccination certificates on all flights. 
• However, the animal container must not exceed 18”L x 18”W x 12”H and maximum weight of 11 lbs and should be stowed under the seat of their owner. 
• All the necessary arrangements should be made by the pet owners including the container/kennel of the pet. 

Booking Fee

A nominal service fee for Atlantic Airways scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

• Atlantic Airways(RC) offers you an online check-in option via their website, from where you can print out your boarding pass and print your e-ticket from the comfort of your home. 
• The web check-in opens up 48 hours prior to your departure date till 1 hour before the flight takes off. 
• The airline also provides an interactive offline check-in option but only for Vagar, Copenhagen, and Billund, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

After the check-in process,  you need to get your baggage checked at the baggage counter no later than 45 minutes before scheduled departure.

In-flight Entertainment

• Atlantic Airways(RC) provides you a whole package of entertainment from which you can choose what suits you best. They offer Atlantic AirFi which includes a wide variety of movies, music, and much more.  
• The Atlantic AirFi offers an open access to all the passengers. With this option, you can watch your favorite movie or TV shows, and enjoy listening to the music on your personal device, by simply connecting to the airline’s Wifi.

Atlantic Airways Meal Policy

Atlantic Airways provides a wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner, which is available according to your flight duration and destination.

Customer Support

Passengers utilizing Atlantic Airways flights can call on their customer support number +298 34 10 00 or visit https://www.atlanticairways.com/en for any other queries.

FAQs