Viva Air Colombia Customer Support Number

About Viva Air Colombia

Viva Air Colombia is a Colombian low-cost airline based in Rionegro, Antioquia, Colombia. It is a subsidiary of Ireland Aviation and the third largest airline in the country. Founded in 2009 by Declan Ryan, this airline is part of the Ireland Aviation investment fund. It is an airline that offers a consistent and accessible service to its customers, promoting the low-cost model in the region with sustainability and efficiency. In addition, Viva Air Colombia has the central hub at Rafael Núñez International Airport (IATA: CTG). As of 2022, the airline operates services to 21 destinations. In addition, there is a Viva Air Colombia customer support number assigned to each of the different countries.

However, Viva Air Colombia’s fleet size is 22. This airline aims to “Keep the opportunity to fly (Viva) alive, generating connectivity and development”.

Customer Support

Viva Air Colombia offers several services to its passengers. These services are accompanied by several questions and problems. To resolve them, the airline offers several options to contact them. As part of the Viva Air Colombia (VH) customer service, telephone assistance is the optimal option to contact and get answers by phone and email. Therefore, for Viva Air Colombia service, dial the toll-free number and mail:

• E-mail: [email protected] 
• Toll-free number: 019005558989

Contact number/ free of charge/ Email- Centres

Viva Air Colombia offers several services to its passengers. But with that comes questions and problems. To resolve them, the airline offers several options for contacting them. As part of Viva Air Colombia’s customer service, telephone support is an optimal option to contact and get answers from a live person.

So let’s take a look at some essential details about Viva Air Colombia’s customer service.

Contact number/ free of charge/ e-mail- Other countries 

Here is a list of numbers according to the different places in the world where the Viva Air Colombia flight operates. In addition, all cities in each country mentioned in the table are considered. 

Waiting time  

The average wait time when contacting the Viva Air Colombia phone number is 2-3 hours. However, the length of time may be longer or shorter depending on agent availability.  

Other Modes of Customer Support Service

In case the Viva Air Colombia customer service number does not work for you, Viva Air Colombia offers several ways of contact, such as: 

Social media support  

Social media support is a perfect way to connect with Viva Air Colombia. Through this medium, you can check your new policies and ask your questions through social media accounts such as Facebook (facebook.com/VivaColombia.co), Instagram (@vivaairco), Youtube (www.youtube.com/VivaAirColombia) and Twitter (@VivaAirCol/Twitter). The best part is that the service is available at all times to make your trip seamless. 

Live chat assistance  

In case of need, Viva Air Colombia also offers live chat assistance to all its passengers. In addition, it is an optimal method when it comes to queries about refunds or any other service-related inquiries. You can chat online via messaging with customer representatives by typing your query in the message box of Viva Air Colombia’s WhatsApp Messenger handle. In addition, it is available from 06:00 a.m. to 00:00 a.m. to resolve doubts. 

Email support 

Although this process is a bit slower, you can opt for it when you are unable to reach them through the Viva Air Colombia customer service number. You can simply send an email to Viva Air Colombia at [email protected] and wait for their response. The airline usually responds within 24 hours, but sometimes it takes a little longer due to other reasons. 

How does Lowest Flight Fares help customers resolve their issues with Viva Air Colombia Customer Service?

When you contact Lowestflightfares for any Viva Air Colombia customer service related issue, for a ticket purchased with us, we will best assist you and resolve all your issues quickly. Whether you seek assistance for cancellation, rescheduling, booking, rebooking, refund, related issues, we will provide you with detailed information and resolve the problem. 

FAQs