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About Air Moldova
Air Moldova is the national airline of Moldova and is headquartered in Chisinau. Founded in 1993 the airline operates with a fleet size of 5 aircrafts. In addition, it has a primary hub at the Chisinau International Airport. As of now, Air Moldova(9U) serves 39 destinations within Europe only. Furthermore, Alexandru Ceban is the General Director of the airline since it was founded thirty years ago. Although it’s a low cost airline, it still manages to provide commendable services to all its passengers.
Fleet
The fleet size of Air Moldova is 5 and consists of narrow body aircraft made completely out of Airbus aircrafts.
Let’s find out the list of aircrafts employed for Air Moldova(9U):
Aircraft | In Fleet |
Airbus A319-100 | 2 |
Airbus A320-200 | 1 |
Airbus A321-200 | 2 |
Total | 5 |
Air Moldova Flight Details
Flights Per Week | Most Popular Destination |
69 | Chisinau International Airport(KIV) |
Popular Flight Routes and Destination
Origin | Destination | Departure Date | Best Price |
London(STN) | Dublin(DUB) | May 02, 2022 | USD 189 |
Chisinau(KIV) | Moscow(DME) | Apr 15, 2022 | USD 183 |
Istanbul(IST) | Chisinau(KIV) | Apr 13, 2022 | USD 216 |
Frankfurt(FRA) | Moscow(DME) | May 21, 2022 | USD 133 |
Bologna(BLQ) | Chisinau(KIV) | Jun 10, 2022 | USD 247 |
Lisbon(LIS) | Paris(BVA) | Jul 19, 2022 | USD 225 |
Chisinau(KIV) | Frankfurt(FRA) | Oct 23, 2022 | USD 144 |
Milan(MXP) | Verona(VRN) | Aug 27, 2022 | USD 85 |
Rome(FCO) | Chisinau(KIV) | Nov 15, 2022 | USD 156 |
Lisbon(LIS) | Chisinau(KIV) | Jun 23, 2022 | USD 202 |
Top Airports Served by Air Moldova (9U)
- Chisinau Airport (KIV)
- Moscow Domodedovo Airport (DME)
- Istanbul Airport (IST)
- Dublin Airport (DUB)
- London Stansted Airport (STN)
- Frankfurt am Main Airport (FRA)
- Paris Beauvais-Tille Airport (BVA)
- Rome Fiumicino Airport (FCO)
- Saint Petersburg Pulkovo Airport (LED)
- Milan Malpensa Airport (MXP)
- Bologna Guglielmo Marconi Airport (BLQ)
- Verona Airport (VRN)
- Duesseldorf Intl Airport (DUS)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Lisbon Humberto Delgado Airport (LIS)
Air Moldova Policies & Services
Cancellation Policy
The Air Moldova cancellation policy provides premium benefits and seamless experience to offer convenience to all their passengers. Besides, with Air Moldova(9U), you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:
- The Air Moldova 24 hour flight cancellation policy is applicable to both refundable and non-refundable flights to and from the USA and / or Mexico.
- The passengers are eligible to cancel their Air Moldova(9U) flights only if the booking is made from Air Moldova official website, customer support or concerned airport counters.
- For bookings made via a third-party agency you are suggested to contact the concerned party only.
- The cancellation is allowed only if the booking is made 7 days prior to the scheduled departure date.
- If the flight is canceled within 24 hours of reservation, then Air Moldova will not charge any cancellation fee.
- The amount of cancellation fee depends on the flight route, destination and many more.
Refund Policy
- As per Air Moldova(9U) flight cancellation refund policy the passenger is eligible for refund if the flight is to and from the USA and / or Mexico, and is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment.
- The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed further, you can get in touch with the airline’s customer support.
- The refund of the Air Moldova(9U) flight ticket depends upon several factors like technical glitch, flight cancellation and many more.
- Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Air Moldova cancellation policy.
Baggage Policy
- The baggage policy of Air Moldova(9U) allows one carry-on baggage with maximum weight up to 17lbs for both domestic and international flights. Moreover, the dimensions for wheeled and non-wheeled bags must not exceed 55cm x 40cm x 20cm.
- Apart from hand baggage, you can also carry one small personal item bag with you onboard in the passenger cabin.
- The personal item bag is considered as the laptop bag or suitcase which should be able to fit in the overhead bin or under the seat in front of you.
Checked Baggage Allowance
Baggage Allowance For Domestic Flights Within Moldova
Cabin Class | Pieces Allowed | Baggage allowance | Maximum size |
Optimum | 1 piece | 50lbs | 79 inches |
Comfort | 1 piece | 70lbs | 79 inches |
Business | 2 pieces | 70lbs | 79 inches |
Baggage Allowance For Flights To And From Istanbul, Rome, Milano, Verona
Cabin Class | Pieces Allowed | Baggage allowance | Maximum size |
Basic | 1 piece | 33lbs | 45 inches |
Optimum | 1 piece | 50lbs | 79 inches |
Comfort | 1 piece | 70lbs | 79 inches |
Business | 2 pieces | 70lbs | 79 inches |
Baggage Allowance For Flights To And From All Other Destinations
Cabin Class | Pieces Allowed | Baggage allowance | Maximum size |
Optimum | 1 piece | 50lbs | 79 inches |
Comfort | 1 piece | 70lbs | 79 inches |
Business | 2 pieces | 70lbs | 79 inches |
Carry-on baggage for infants
- Air Moldova(9U) will transport your infant’s child seat and stroller free of cost under checked baggage. You can carry one piece of baggage with a maximum weight limit of 22lbs and dimensions of 115cm.
- You can also carry food for consumption for your kid apart from your checked baggage, for both domestic and international flights.
- The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration.
Carry on pets
- Air Moldova(9U) allows small domestic pets such as cats and dogs in the passenger cabin only with prior agreement made with the airline.
- The pet container/kennel along with your pet must not exceed the weight limit of 17lbs.
Booking Fee
A nominal service fee for Air Moldova scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.
Check-in & Verification
- Air Moldova(9U) offers online check-in via their official website. Through this option you can print out your boarding pass and e-ticket, from the comfort of your home.
- The web check-in opens up 24 hours prior to your departure date to 1 hour until the flight takes off.
- All passengers are eligible for the online check-in option except the passengers flying to the USA.
- The airline also provides an interactive offline check-in option which comes with a small fee, where you can print your boarding pass and baggage tag from the self-serving kiosks.
Baggage Check-in
After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 60 minutes before your scheduled departure.
In-flight Entertainment
Being a low cost airline, Air Moldova doesn’t provide any such in-flight entertainment ensuring high cost-saving for the passengers.
Air Moldova(9U) Meal Policy
- Air Moldova(9U) provides in-flight meals such as snacks, beverages, and other meals for all flights depending on the flight duration and cabin class(business or economy).
- You won’t be charged any extra fee for the provided meal. The meals offered by the airline are completely complementary.
Customer Support
Passengers utilizing Air Moldova(9U) Flights can call on their customer support number 022 – 830 – 830 or visit https://www.airmoldova.md/home-en for any other queries.
FAQs
Does Air Moldova provide wheelchair service to specially-abled passengers?
Yes, Air Moldova(9U) offers special assistance and mobility services to all the specially abled passengers.
Do I need to show any documents while flying with Air Moldova?
For international passengers, visas, passports, and other necessary documents will be required as per the Government guidelines for Air Moldova flights.
Is it safe to travel with Air Moldova during Covid-19?
Air Moldova(9U) strictly takes all the necessary measures and follows the Covid-19 guidelines to ensure a safe journey for each passenger. From sanitizing the aircraft after each journey to providing a PPE kit and checking the temperature of each passenger, Air Moldova ensures safe travel.
How to get a refund with a non-refundable ticket?
To get a refund for a non-refundable ticket, you must cancel your booking within the specified time. If the passenger fails to initiate the flight booking cancellation within the allotted time frame, then the airline may charge the total ticket fare as a cancellation fee.
Can I bring my own food?
Yes you can bring your own food. However, the container should be sealed perfectly.
Does Air Moldova provide in-flight dining?
Air Moldova(9U) provides food and beverages on all flights depending on the cabin class and flight duration.
Can I fly when I am pregnant?
Pregnant passengers need to show the medical certificate which should not be 5 days before scheduled flight departure. The medical certificate must state that the passenger is fit to travel.
How much does Air Moldova charge for flight cancellation?
If you cancel your Air Moldova flights within 24 hours from your departure date then a nominal fee of 100$ to 400$ will be charged. However, after a 24 hours time frame, a fee of 100$ to 500$ will be charged as per Air Moldova flight cancellation policy.
Where can I check my Air Moldova flight status?
You can simply visit the official website of Air Moldova(9U). There you can navigate to the Online check-in box, type your booking id or ticket number and your last name to get all the necessary updates.
Does Air Moldova allow pets on flights?
Air Moldova(9U) allows small domestic pets such as cats and dogs in the passenger cabin only on prior agreement with the airline.
Can I cancel my Air Moldova flight?
Yes, You can easily initiate a cancellation request for the flight booked via https://www.air-Moldova.com/, Air Moldova Call Center, or airport counters within 24 hours from the purchase. The cancellation would be applicable only on the eligible Air Moldova flights canceled within the allowed time span.
Can I cancel my Air Moldova reservation for free within 24hours?
If the passenger cancels his/her booking within 24hours from the date of purchase, they do not have to incur any cancellation fee. However, the departure date must be 7 days or more at the time of initiating the cancellation request.
How much does Air Moldova charge for flight cancellation?
The Air Moldova(9U) flight cancellation fee is 100$ to 400$ and would be applicable after 24 hours from the date of booking. However, your eligibility criteria for a refund or credit voucher depends on the fare rules applied to your flight booking.
How long will it take to get the refund ?
The refund is usually initiated within 7-10 days of Air Moldova flight cancellation.
Do I get a refund if my flight is canceled?
You are eligible for a refund if the airline fails to provide flight service. However, the refund amount depends on cancellation, destination, technical glitch, and many other reasons.
Can I make a cancellation request on the day of departure?
Air Moldova(9U) flight cancellation policy allows you to cancel your booking on the same day of departure. You have to pay a cancellation fee, and the amount will depend on ticket class, reason, and many other factors.