Avianca Airlines Check-In Policy

How Do I Check-in For Avianca Flight?

Founded in 1919, Avianca is a Colombian airline and its global headquarters are in Bogota, Colombia. It offers various Avianca Check in options, so that passengers don’t face any problems while checking-in for their flights. Check-In is a crucial process in air travel that all passengers must complete before boarding their flights. Avianca allows passengers to check-in for their flights through various methods, depending on the passenger’s preferences. In addition, checking-in on time and following the airline’s guidelines will guarantee you a stress free travel experience. Here is a detailed description of check-in process that you can read to know more : 

Avianca Airlines Web Check-In

Avianca Airlines offers a web check-in service to its passengers. It is a convenient option for those passengers who want to check-in for their flights from the comfort of their houses or any place with internet access. So, read below to know the procedure of web check in Avianca : 

• Aviance allows the passengers to check-in online for their flights from 48 hours before the scheduled departure of their flights. 
• In order to complete the check-in process through this method, passengers need to visit the official website of Avianca. 
• Passengers will have to provide their reservation codes and surname to complete the web check in process. 
• During the check-in process, passengers can select their preferred seats (if available). 
• After completing the process, passengers can download or print their boarding passes. Also they can opt for receiving an electronic boarding pass on their mail. 
• It doesn’t matter if you have completed the Avianca check in online or not, if you have a checked bag, you will have to drop it off at the baggage drop-off area of the airport or at the designated check-in counter of the airline. 

Avianca Airlines Mobile Check-In

Avianca Airlines also provides check-in services to passengers through its mobile application. This eliminates the necessity of visiting the check-in counters at the airport and it saves time as well. Keep in mind that the web and mobile check-in process and steps are more or less the same. These are some general points about the Mobile check-in : 

• Download the Mobile Application of Avianca.
• Enter your reference number and surname to access your booking.
• Follow the instructions mentioned on screen to complete the check in Avianca process. Select your seat and confirm the passenger details.
• After completing Avianca Airlines mobile check-in process, you will receive a digital boarding pass on your mobile device. You can save it on your mobile or get it printed if necessary.
• Don’t forget to carry a government issued photo ID along with your digital boarding pass to the airport, as you may need to show these during security checks and at the boarding gate as well. 
• For international flights, it is important to check any specific requirements like the validity of Visa and Passport before travelling. 

Avianca Airlines Airport Check-In

This airline, like many other airlines, offers Avianca check-in at the airport. Here is all the relevant information related to the airport check-in procedure. 

• Avianca Airlines passengers can check-in for their flights at the airport check-in counters. They will have to present their travel documents such as (Passport, ID and ticket) and any required information like booking details or the booking reference number. 
• Once you have checked-in, you can go to the designated baggage drop-off counter to submit your bags. Try to reach the airport early to complete this step before your flight departs. 
• After completing the check-in process, you have to pass through security where your ID and boarding pass will be verified. 

Avianca Airlines Kiosk Check-In

Avianca Airlines offers self-service kiosks, which is a convenient option for passengers who want to check-in for their Avianca Airlines flights at the airport using the automatic kiosks. It allows passengers to avoid long queues at check-in counters and saves time as well. Read below to know the kiosk check-in process : 

• After arriving at the airport, search Avianca self-service kiosks. Normally, kiosks are located at the check-in zone or in the airline terminal. 
• Tap the screen to start the process. The kiosk will guide you through the necessary steps to check-in. 
• You will be asked to enter your booking reference number or frequent flyer number. Follow the instructions mentioned on the screen to provide the necessary information. 
• Depending on the availability, you can choose your preferred seats during the kiosk check in process. 
• After completing the Avianca Check In process, the kiosk will print your boarding pass. Make sure to carry your boarding pass since it will be needed to pass through the security and boarding the plane. 

Why Is Avianca Not Letting Me Check-in Online?

Under a few specific circumstances, you may not be able to check-in online with Avianca. If you are facing issues, here is a guide:

• You must enter your last name and reservation as registered at the time of check-in.
• To verify the information, check your registered email you received after the booking.
• Verify that you are checking-in 48 hours prior to your domestic or international departure. For flights from the United States and Canada, you can check-in 24-hours prior to your departure. Avianca check in facility is not available if you try to check-in before the allotted time.
• You may not be able to check-in online if your reservation includes special service, such as you are travelling with your pet or people who require special assistance.
• If you are travelling with someone or with a group, the person who checks-in first should check-in everyone under the same reservation.
• Avianca doesn’t allow online check-in if your itinerary includes connections with different airlines. It only lets you check-in for the routes operated by Avianca.
• If the booking has pending changes, which the airline hasn’t finalised yet, then you have to contact the airline’s customer support service directly.

How Soon Can I Check-in With Avianca?

Avianca passengers departing from the US or Canada are entitled to Avianca check in 24 hours prior to their departure. For international flights, the online check-in procedure begins 48 hours before the flight takes off. If you are unable to make an online check-in, you can also do it at the airport kiosk or at the Avianca counter.

Additionally, Avianca also suggests its customers to arrive at the airport 2 hours prior to departure for domestic flights and 3 hours prior for international flights.

During the check-in, passengers can change or select seats, add extra baggage, and update contact details on booking.

Additional Information

• Avianca’s time limit to get its boarding pass online is 45 minutes prior to departure for domestic flights and 60 minutes prior to departure for international flights.
• Your booking should include less than 8 people and the itinerary doesn’t exceed two connections between your origin and destination.
• Under Avianca Check in policy, for connections with other airlines, passengers can check-in for only Avianca flights.

What Information Is Required For An Online Check-in?

• First and last name of the passenger
• Reservation confirmation code
• Number of carry-on bags
• Number of checked bags
• Desired seat assignment
• Declaration of weapons (if only you have any)
• Any special requests