Avianca El Salvador Unaccompanied Minor

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by Manuel Joseph

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About Avianca El Salvador Airlines

It’s quite a big task for parents when their children are travelling alone. That’s why airlines offer unaccompanied minor service to children for a safe and secure flight journey. If your child is flying with Avianca El Salvador, then parents can reserve Avianca El Salvador unaccompanied minor service.  

Transportes Aéreos del Continente Americano, known and branded as Avianca El Salvador, is an airline privately owned by Kingsland Holdings. Avianca El Salvador Airlines is also the flag carrier of El Salvador. The airline is based in San Salvador in El Salvador. It is one of the seven national airlines in the Avianca Group.

Avianca El Salvador Unaccompanied Minor Guidelines 

Avianca Airlines offers a feasible unaccompanied minor policy that ensures hassle-free travel journeys for kids. The minimum age for an unaccompanied minor to travel on Avianca is 5 to 11 years of age for both domestic and international flights. However to ensure complete safety of the child, parents must follow certain guidelines under Avianca El Salvador Airlines unaccompanied minor policy. 

  • Unaccompanied Minors are not allowed to check-in online and must check-in at the airport counter. 
  • Minors between the age of 5-11 would be responsible for the carry-on baggage and any other electronic devices and valuable things. 
  • Unaccompanied minors must arrive at the airport at least 3 hours before the scheduled departure. 
  • The airline advised to bring an extra accredited copy of unaccompanied minor and notarized forms with permission of travel from the parents. 
  • Each flight is permitted to have a fixed number of minors and thus, the airline suggests parents have confirmation regarding the trip. 
  • Parents can pre-select the seat for their child at the time of booking as per Avianca minor policy. Parents must ensure to book the seat in front of the place and avoid the emergency exits.
  • The service is applicable only on flights operated by Avianca, TACA, Costa Rica, Peru, Ecuador. 
  • Avianca unaccompanied minor service does not apply to connections made as a result of code-sharing with other airlines. 
  • Those who want to book the flight at a discount rate, have to pay a fee at the airport sales office or by contacting Avianca customer support.

Restrictions for the Unaccompanied Minor

The airline also has certain restrictions on unaccompanied minor policy to ensure the safety and comfort of the child. 

  • Minors having any chronic sickness, a physical or mental condition are not eligible to travel unaccompanied as per Avianca El Salvador policy for unaccompanied minors.
  • Children under the age of 5 are not allowed to travel alone on Avianca El Salvador Airlines. 
  • The airline also forbids unaccompanied minors to travel in case they submitted wrong details in the unaccompanied minor form.  
  • Minors travelling with pets are not allowed on board unless accompanied by an adult. 
  • Young adults between the age of 12-17 can not accompany another minor aged between 0-12 unless they are parents of the minor. 

Required Documents for Unaccompanied Minors

  • For minors between the ages of 0-7 years old, parents must submit an original copy of their birth certificate along with their passport. 
  • Parents and legal guardians accompanying the child to the airport also need to present their government photo ID proof as per Avianca El Salvador Unaccompanied minor policy. 
  • Parents must carry an authorised document with necessary details about unaccompanied minor’s parents, phone number, address and signature. 

Avianca El Salvador Unaccompanied Minor Fees 

To avail Avianca unaccompanied minor service, parent or legal guardians will have to pay a certain service charge depending on the route and destination of the flight. As per Avianca El Salvador unaccompanied minor policy, parents can also get a discount at the Avianca sales office or by contacting the customer support of Avianca. 

DestinationsAvianca Customer Service (in USD) Airport (In USD) 
Domestic flights in El Salvador $25 $30
Domestic flights in Ecuador $40$50
Domestic flights in Colombia$25$30
To/from America$120 $150
To Europe $140$155
From Europe$120$150

Guidelines for Unaccompanied Minor While Travelling 

Avianca El Salvador policy for unaccompanied minors has certain guidelines to ensure that the child experiences a convenient flight journey with Avianca El Salvador.  

Boarding and Take Off 

  • As per unaccompanied minor policy for Avianca El Salvador, unaccompanied minors along with parents must reach the airport at least 3 hours before their flight.
  • Parents are advised to remain at the airport for 15-20 minutes after take off to ensure that there is no reroute of the flight. 
  • In case of cancellation or delay, Avianca Salvador Airlines will inform the legal guardian or parent through email, message and call.
  • As per unaccompanied minor policy, Avianca personnel will escort the child through the check-in, security checkpoints and to the boarding gate.
  • In accordance with Avianca El Salvador minor policy, the personnel will ensure that the child is seated securely in the aircraft. 

During Flight 

  • Avianca personnel will escort the child to its seat in the flight before take off. Also, the flight crew will ensure to take care of the minor throughout the journey.
  • Parents or the legal guardians of the child must ask the child to inform the cabin crew in case of any assistance. 

At the Airport 

  • Upon arrival, a staff of Avianca will escort the child through the baggage claim section and exit gate.
  • Lastly, the personnel will escort the child to the arrival area to meet the person who has been designated to pick them up. 
  • As per Avianca El Salvador policy for unaccompanied minors, before handing over the child, the staff will check the identity and relationship of the person picking up the child.

How to Book Avianca El Salvador Unaccompanied Minor Service 

There are several methods to book unaccompanied minor service in Avianca El Salvador. Unaccompanied minor service can be availed by parents either through the online website or contact the customer support of the airline. 

Contact the Avianca El Salvador Customer Support 

Parents and Legal guardians can call the Avianca El Salvador helpline number to seek assistance from the airline’s representative. It is always better to contact the airline to know precise information about the policy. 

Through Online Website 

To book Avianca El Salvador unaccompanied minor service, you can opt for the online method. 

  • Access the official website of the Avianca El Salvador. 
  • Choose the departure and destination along with the number of children travelling as unaccompanied minors. 
  • Confirm the booking and at the checkout pay the Avianca unaccompanied minor fee. 
  • At the airport, parents must submit the mandatory unaccompanied minor form at the check-in counter. 

Frequently Asked Questions 

  • What happens if an Avianca El Salvador Airline flight is delayed or cancelled?

    Avianca El Salvador ensures to keep their flight on time, however due to unforeseen situations, the airline may have to cancel or delay the flight involuntarily. In such cases, the legal guardians or parents will be informed via message, email.

  • What is Avianca El Salvador unaccompanied minor policy?

    As per Avianca El Salvador unaccompanied minor, the minimum age for an unaccompanied minor to travel on Avianca is 5 to 11 years of age for both domestic and international flights.

  • Does Avianca let minors fly alone?

    Yes, Avianca Airlines does allow unaccompanied minors between the age of 5-11 to travel alone. However, parents must reserve unaccompanied minor service at least 24 hours before the flight.

  • How to request unaccompanied minor service in Avianca?

    Parents can book unaccompanied minor seats via the official website. However, unaccompanied minor service cannot be reserved online. Simply contact the Avianca El Salvador customer support to request for unaccompanied minor service. It is always best to contact the airline to know precise information and requirements before requesting for the service.

  • How does Avianca assist the child throughout the journey?

    As per Avianca El Salvador unaccompanied minor policy, the child be escorted through the check-in, baggage submission and boarding gate. The child will be taken to the seat securely. Throughout the journey, cabin crew will assist and will make sure to check up on the child throughout the journey. At the destination airport, airline staff will escort the child to the exit gate to the person who will pick up the child.

  • What documents are required for unaccompanied minor service during booking?

    When requesting for unaccompanied minor service, parents or legal guardians should ensure to add relevant documents such as details of adult dropping and receiving at the departure and arrival airport respectively, along with the contact details of parents or legal guardians.

  • What are Avianca El Salvador unaccompanied minor restrictions?

    As per Avianca El Salvador unaccompanied minor policy, children under the age of 5 are not allowed to travel alone on Avianca El Salvador Airlines.

    The airline also forbids unaccompanied minors to travel in case they submitted wrong details in the unaccompanied minor form. Minors travelling with pets are not allowed on board unless accompanied by an adult.

  • Does Avianca allow 15 year old unaccompanied minors to travel alone?

    Yes, Avianca offers unaccompanied minor service to children between the age of 5-11. Children above the age of 12 can travel without the assistance of unaccompanied minor service.

  • Does Avianca El Salvador charge any unaccompanied minor service?

    Avianca Airlines does change certain unaccompanied minor fees depending upon the destination, fare type. For example, service for flight within El Salvador will cost around $25 one segment. However, the service fee are subject to change and thus the airline advises passengers to check the official website or call the customer support to know the latest pricing.

  • What happens if an Avianca flight is delayed or cancelled?

    In case of any delay or cancellation, the airline will take full responsibility of unaccompanied minors and simultaneously will inform the parents or legal guardian about the status.

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