Azul Brazilian Airlines

About Azul Brazilian Airlines

Azul, also known as Azul Linhas Aéreas Brasileiras S/A, is a major flag carrier airline of Brazil and headquartered in São Paulo. Founded in 2008, the Azul Brazilian flights operate from their primary hub at the Viracopos International Airport, with secondary hubs at Tancredo Neves International Airport and Gilberto Freyre International Airport. As of now, Azul Brazilian Airlines(AD) serves 140 destinations in Brazil, Portugal, the United States, and Uruguay. Moreover, it also has a codeshare agreement with 6 airlines and interline agreement with 7 airlines worldwide. 

Fleet

The fleet size of Azul Brazilian Airlines is 145 and consists of narrow body aircrafts made out of Airbus, ATR, and Embraer. 

Let’s find out the list of aircrafts employed for Azul Brazilian Airlines(AD):

Azul Brazilian Airlines Flight Details

Popular Flight Routes and Destinations

Top Airports Served by Azul Brazilian Airlines (AD)

Azul Brazilian Airlines Policies & Services 

Cancellation Policy

The Azul Brazilian Airlines cancellation policy provides flexibility and premium benefits, ensuring a convenient journey for all the passengers. Besides, with Azul Brazilian Airlines, you don’t have to worry about a refund or last-minute cancellation. Here are some facts to understand the policy better:

• The passengers are eligible to cancel their Azul Brazilian Airlines flights only if the booking is made from Azul Brazilian Airlines’ official website or via customer support. 
• For bookings made via a third-party agency you are suggested to contact the concerned party only.
• The cancellation is allowed only if the booking is made 7 days prior to the scheduled departure date.
• If the flight is canceled within 24 hours of reservation, then Azul Brazilian Airlines will not charge any cancellation fee. 
• The Azul Brazilian Airlines 24-hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

• As per Azul Brazilian Airlines(AD) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
• The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
•  The refund of the Azul Brazilian Airlines flight ticket depends upon several factors like technical glitch, flight cancellation, and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Azul Brazilian Airlines cancellation policy.

Baggage Policy

• The baggage policy of Azul Brazilian Airlines(AD) allows one carry-on baggage and one personal item bag with maximum weight up to 22lbs. 
• The dimensions for wheeled and non-wheeled bags must not exceed 115cm.
• The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

 Baggage Allowance For Domestic Flights Within Brazil

Baggage Allowance For Flights To and From USA and Uruguay

Baggage Allowance For Flights To and From Portugal

Carry-on baggage for infants

• Azul Brazilian Airlines(AD) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
• The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Azul Brazilian Airlines(AD) only allows small domestic pets like dogs, cats, rabbits and small birds on the passenger cabin of the aircraft. 
• The pet is allowed on the aircraft, only if the weight of the animal container and the pet together does not exceed 11lbs and dimensions of 43 cm x 31.5 cm x 20 cm.

Booking Fee

A nominal service fee for Azul Brazilian Airlines flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

• Azul Brazilian Airlines(AD) offers you an online check-in option via their website and mobile app, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
• The web check-in opens up for all national and international flights, from 24 hours to 1 hour prior scheduled departure.
• The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks at the airports from 3 hours to 1 hour prior scheduled departure. 

Baggage Check-in

After the check-in process, you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

• Azul Brazilian Airlines(AD) offers impeccable in-flight entertainment options to all their passengers. You can simply connect with the internet connection of the aircraft and open the gateway of endless entertainment. 
• Furthermore, you can also take advantage of the provided personal TV attached on the back of the seats to watch a movie, TV series and cartoons for a full dose of enjoyment. 

Azul Brazilian Airlines Meal Policy

• Azul Brazilian Airlines flights provide complimentary food or beverages on all flights(domestic and international). 
• The airline provides a whole range of snacks, sweets, beverages, and freshly prepared breakfast, lunch, and dinner to all the passengers as per their meal policy. 

Customer Support

Passengers utilizing Azul Brazilian Airlines flights can call on their customer support number +55 11 4003 3255 or visit https://www.voeazul.com.br/en/home for any other queries.

FAQs