Cathay Pacific Airlines

About Cathay Pacific Airlines

Cathay Pacific (CX) is a renowned major flag carrier airline of China and is headquartered in Hong Kong’s metropolitan area. Founded in 1946, the Cathay Pacific flights operate from their primary hub at Hong Kong International Airport. In addition, Cathay Pacific Airlines(CX) operates in 190 destinations in more than 60 countries worldwide as of December 2021. Besides, it is an active member of Oneworld airline alliance and has a codeshare agreement with 30 airlines currently.

Fleet

Before you make Cathay Pacific flight booking, know about the aircrafts owned by the airline. The fleet size of Cathay Pacific fleet is 153 and consists of narrow and wide body aircraft made out of two aircraft families: Airbus and Boeing. 

Let’s find out the list of aircrafts employed for Cathay Pacific Airlines(CX):

Cathay Pacific Flight Details

Popular Cathay Pacific Flight Routes and Destination

Top Airports Served by Cathay Pacific Airlines

Before you make a Cathay Pacific flight booking, here is a list of top airports served by the airline.

Cathay Pacific Airlines Policies & Services

Cancellation Policy

The Cathay Pacific cancellation policy is seamless and flexible to provide passengers the best experience without any chaos. Besides, with Cathay Pacific Airlines, you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

• The passengers are eligible to cancel their Cathay Pacific flights only if the booking is made from Cathay Pacific official website, customer support or concerned airport counters.
• If you have booked your Cathay Pacific Airlines(CX) flights from a third-party agency, then contact their customer support for more information about the refund policy.
• The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
• If your Cathay Pacific flight booking ticket is canceled within 24 hours of reservation, then Cathay Pacific will not charge any cancellation fee. 
• The amount of cancellation fee depends on the flight route, destination and many more.
• The Cathay Pacific flight cancellation policy is applicable to both refundable and non-refundable flight tickets.

Refund Policy

• As per Cathay Pacific flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If Cathay Pacific flight booking cancellation is made within 24 hours then the refund will be credited within 7- 20 working days. And , in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Cathay Pacific flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the Cathay Pacific airlines booking flight cancellation due to severe weather conditions or government travel restrictions can claim a refund.

Baggage Policy

• The baggage policy of Cathay Pacific Airlines(CX) allows one piece of carry-on baggage with a maximum weight of 22lbs and one personal item bag in both business and economic class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 56cm×36cm×23cm. 
• The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you, even if you have made a Cathay Pacific airlines booking.

 Checked Baggage Allowance

Baggage Allowance for Domestic flights within Hong Kong

Baggage Allowance for flights to and from USA and Central America

Baggage Allowance for flights to and from South America

Baggage Allowance for Flights to and from Europe

Carry on baggage for infants

• Cathay Pacific Airlines(CX) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
• The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

Cathay Pacific flights doesn’t allow pets(dogs, cats, etc) on the aircrafts except the medically certified service animals. 

Booking Fee

The booking fee for Cathay Pacific scheduled flights is applicable on booking via official website, and none at the airport or third party agencies.

Check-in and verification

• Cathay Pacific offers you an online check-in option where you can check your flight departure terminal, book your favorite seat and print out your boarding pass from the comfort of your home. 
• The web check-in opens up 48 hours prior to your departure date till 90 minutes before the flight takes off. 
• Moreover, if you’re unable to print your boarding pass, then you can print one at the offline self check-in kiosk no later than 45 minutes before departure, with the help of Cathay Pacific airlines booking.

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no earlier than 6 hours and no later than 90 minutes before scheduled departure.

In-flight Entertainment

• Traveling via Cathay Pacific flights provides you a whole package of entertainment. The Cathay Pacific aircrafts are packed with seatback screens and wi-fi access to make your journey impeccable. 
• The airline provides a wide array of movies, music, podcasts, video games and HBO Max to encourage your excitement and make your journey unforgettable.

Cathay Pacific Airlines Meal Policy

a valid Cathay Pacific airlines booking provides in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner and is available according to your flight duration. You can pre-order your favorite meals 24 hours prior to your flight departure via the official website of Cathay Pacific Airlines(CX).

Customer Support

Passengers utilizing Cathay Pacific flights can call on their customer support toll free number 000 800 852 1290 or visit https://www.cathaypacific.com/cx/en_US.html for any other queries.

FAQs