Etihad Airways

About Etihad Airways

Etihad(EY) is the second largest flag carrier airline of the United Arab Emirates and is headquartered in Khalifa City, Abu Dhabi. In addition, the primary hub of the Etihad flights is at Abu Dhabi International Airport and was established in November 2003. As of now, Etihad Airways serves 81 destinations in 20 countries worldwide. The airline operates as a subsidiary under Etihad Aviation Group and has a codeshare agreement with 53 airlines. 

Fleet

The size of the Etihad fleet is 93 and consists of narrow and wide body aircraft made out of Airbus and Boeing.  So when you make Etihad airways online booking, you know you are going to board on one of these aircrafts.

Let’s find out the list of aircrafts employed for Etihad Airways(EY):

Etihad Airways Flight Details

Popular Etihad Flight Routes and Destinations by Etihad

Before making Etihad Airways online booking, know about the popular routes and destinations served by the airline.

Top Airports Served by Etihad Airways

Etihad Airways Policies & Services 

Cancellation Policy

The Etihad cancellation policy is seamless and flexible to provide passengers with the best experience without any chaos. Besides, with Etihad Airways, you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

• The passengers with a valid Etihad airways online booking are eligible to cancel their Etihad flights only if the booking is made from the Etihad official website, customer support or concerned airport counters.
• If you have booked your Etihad Airways(EY) flights from a third-party agency, then contact their customer support for more information about the refund policy.
• The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
• If the flight is canceled within 24 hours of reservation, then Etihad will not charge any cancellation fee. 
• If a flight is canceled 96 hours prior to scheduled departure then additional 10% fee will be charged.
• The Etihad flight cancellation policy is applicable to both refundable and non-refundable flight tickets.

Refund Policy

• As per Etihad flights cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If cancellation is made within 24 hours then the refund will be credited within 14-30 working days. And , in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Etihad  flight ticket depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund.

Baggage Policy

• The baggage policy of Etihad flights allows one piece of carry-on baggage with a maximum weight of 15lbs and one personal item bag in both business and economic class with a maximum weight of 11lbs. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 56cm×36cm×23cm. 
• As per the rule of Etihad airways online booking, the personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for  Domestic flights within UAE

Baggage Allowance for flights to and from USA and Central America

Baggage Allowance for flights to and from Asia and South America

Baggage Allowance for Flights to and from Europe

Carry on baggage for infants

Etihad Airways(EY) will transport your infant’s child seat and stroller free of cost under checked baggage. A diaper bag will be counted under the parent’s carry-on limit.
The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Etihad flights allows pets such as dogs and cats only on the aircrafts but space for their travel is subject to availability. Hence, for a smooth travel with your beloved pet you must reserve a seat well before your scheduled departure.
• If your Etihad flight booking tickets are made with a third party, then make reservations for your pet with the concerned party only. 

Booking Fee

The booking fee for Etihad scheduled flights varies depending on the destination, class, date, type of baggage, and check-in type.

Check-in and verification

• Etihad airways online booking offers you an online check-in option where you can check your flight departure terminal, book your favorite seat and print out your boarding pass from the comfort of your home. 
• The web check-in opens up 30 hours prior to your departure date till 60 minutes before the flight takes off. So, even you have made Etihad flight booking a month earlier, you need to wait at least 30 hours before the flight takes off.
• Moreover, if you’re unable to print your boarding pass, even with a valid Etihad flight booking, then you can print one at the offline self check-in kiosk no later than 45 minutes before departure.

Baggage Check-in

After the self check-in procedure you can simply drop off your bags and move further at the airport. 

In-flight Entertainment

Once you make Etihad flight booking, you will be given complete information on various in-flight services.

• Traveling via Etihad flights provides you a whole package of entertainment. The Etihad  aircrafts are packed with seatback screens and wi-fi access to make your journey impeccable 
• You can watch your favorite movie, TV shows or listen to music, and play games by downloading E-Box magazine. 
• You can also stream movies, games, etc, on your own device(mobile, tablet, laptop) with E-Box Stream. 

Etihad Airways Meal Policy

Etihad flight booking provides a wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner which are inspired by the destination you’re flying to. The meals are included in your ticket according to your flight duration. You can learn more about the meal options from the official website of Etihad Airways(EY).

Customer Support

Passengers utilizing Etihad flights can call on their customer support number 1800223901 or visit https://www.etihad.com/en-us/ for any other queries.

FAQs