Fiji Airways

About Fiji Airways

Fiji Airways (FJ) is a flag carrier airline of Fiji and is headquartered in Nadi, Fiji. Its primary hub is at Nadi International Airport and operates scheduled flights to 13 domestic and international destinations. Incorporated in 1947,  the Fiji Airways flights has successfully gained its forum and serves more than half a million passengers annually. Moreover, the airline has a codeshare agreement with 16 airlines and is a member of Oneworld Alliance Group.

Fleet

The fleet size of Fiji Airways is 13 and consists of aircrafts made out of Airbus and Saab aircrafts.

Let’s find out the list of aircrafts employed for Fiji Airways(FJ):

Fiji Airways Flight Details

Popular Flight Routes and Destination

Top Airports Served by Fiji Airways (FJ)

Fiji Airways Policies & Services 

Cancellation Policy

The Fiji Airways cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with Fiji Airways, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

• The passengers are eligible to cancel their Fiji Airways flights only if the booking is made from Fiji Airways official website or via customer support. 
• For bookings made via a third-party agency you are suggested to contact the concerned party only.
• The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
• If the flight is canceled within 24 hours of reservation, then Fiji Airways will not charge any cancellation fee. 
• The amount of cancellation fee also depends on the flight route, destination and many more.
• The Fiji Airways 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

• As per Fiji Airways(FJ) flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
• The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
•  The refund of the Fiji Airways flights depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Fiji Airways cancellation policy.

Baggage Policy

The baggage policy of Fiji Airways(FJ) allows separate carry-on allowance rules as per the fleet and age group. The dimension of wheeled or no-wheeled bag must not exceed 118cm (Economy) and 126cm (Business).

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Fiji

Baggage Allowance for flights to and from US and Canada

Baggage Allowance for flights to and from Honolulu:

Baggage Allowance for flights to and from Los Angeles and San Francisco

Carry on baggage for infants

• Fiji Airways(FJ) will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag of 7lbs is allowed in the cabin as per the airline’s policy.
• The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Fiji Airways flights allow domestic cats, dogs, birds, and other household pets for transportation on all the flights of this airline. 
• However, pets are not allowed in the cabin at the moment. They will only be transported through the cargo.
• All the necessary arrangements should be made by the pet owners including the container of your pet. 

Booking Fee

A nominal service fee for Fiji Airways scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

• Fiji Airways(FJ) offers you an online check-in option via their website, from where you can print out your boarding pass and print your e-ticket from the comfort of your home. 
• The web check-in opens up 24 hours prior to your Fiji Airways flights departure date till 4 hours before the flight takes off. 
• The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

Checked Baggage

After the check-in process, you need to get your baggage checked at the baggage counter no later than 30 minutes before scheduled departure.

In-flight Entertainment

• Traveling via Fiji Airways flights provides you a whole package of complimentary entertainment for Economy and Business class passengers, irrespective of the flight route. 
• The Fiji Airways aircrafts are packed with overhead screens and Wi-fi access to make your journey impeccable. You can watch your favorite movie or TV shows, and enjoy listening to the music by simply connecting to the airline’s Wifi.

Fiji Airways Meal Policy

Fiji Airways provides in-flight complimentary meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner, which is available according to your flight duration. 

Customer Support

Passengers utilizing Fiji Airways flights can call on their customer support number +679 672 0888 or visit https://www.fijiairways.com/en-in/ for any other queries.

FAQs