Finnair

About Finnair

Finnair (FY)- the flag carrier and the largest airline of Finland is headquartered in Vantaa on the grounds of Helsinki Airport, its primary hub. Founded in 1923 as Aero O/Y, Finnair and its subsidiaries now dominate domestic and international air travel in Finland. Furthermore, it is a member of Oneworld Airline Alliance and transports about 11.9 million passengers to over 100 European, 20 Asian, and 7 North American destinations. Moreover, it is one of the oldest operational airlines in the world, with no Finnair flights accidents since 1963.

Fleet

Finnair (FY) offers 4097 flights per week to 116 destinations worldwide. The Finnair (FY) fleet consists of 83 aircraft, mostly of Airbus.

Here is a list of aircraft owned by Finnair (FY):

Finnair Flights Details

Popular Finnair Flights Routes and Destinations

Top Airports Served by Finnair

Finnair Policies & Services

Cancellation Policy

Finnair (FY) is constantly updating its Cancellation and Refund policy to keep it flexible and convenient for the passengers. You do not have to worry about the last-minute cancellation cost with a Finnair flights reservation. Under the Finnair cancellation policy, you can cancel your flight and claim a full refund under the following conditions:

• Under Finnair 24 hour cancellation policy, Finnair (FY) allows its passengers to cancel their flight within 24 hours of booking. However, the scheduled departure of the booked flight should be 7 days after the booking was made.
• If the passenger, passenger’s companion, or close relative/s dies or is seriously ill, the passenger can cancel the flight and receive a refund or reschedule a flight.
• If the passenger cancels the flight a few hours before its scheduled departure and the flight was booked not more than 7 days before, the passenger must pay the penalty depending on the fare rule.
• A cancellation fee of $100-$500 will be applicable if the ticket cancellation request is made after 24 hours of booking.

Refund Policy

• As per Finnair’s (FY) flight cancellation refund policy, the passenger is eligible for a refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If cancellation is made within 24 hours, the refund will be credited within 7- 10 working days. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• Passengers can request the refund by filling the refund request form at Finnair’s official website at https://www.finnair.com/be-en. However, the refund depends on the eligibility of the booked flight ticket.
• The refund amount will be credited within 7-10 working days of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The Finnair (FY) flight ticket refund depends upon several factors like a technical glitch, flight cancellation, and many more. 
• Passengers affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Finnair cancellation policy.
• If you are denied boarding due to overbooking, you are eligible for a full refund.

Baggage Policy

Finnair (FY) allows its passengers to take one piece of a carry-on bag and a small personal item into the cabin. Moreover, with most Finnair (FY) flight tickets, you can bring at least one checked baggage free of charge.

Checked Baggage Allowance

Note: Baggage allowance for flight to/from Japan depends on the departure/arrival destination country and available ticket options.

Baggage Allowance for Cuba, Asia, North America (USA, Canada, Mexico), Europe, Russia, Middle East, Finland, Scandinavia, and the Baltics

Carry-on Baggage

Carry on baggage for infants

Infant’s checked baggage allowance includes one piece of checked baggage weighing a maximum of 50lbs. In addition, infants are allowed to carry a foldable pushchair, and safety seat.

Carry-on Pets

• Finnair (FY) allows pets, such as small dogs, cats, pet rabbits, tortoises, and hedgehogs, only on the aircraft, but space for their travel is subject to availability. Hence, for a smooth journey with your beloved pet, you must reserve a seat well before your scheduled departure.
• The total weight of the pet and carrier should not exceed 17lbs. The combined weight of the bigger dogs and ferrets, along with its carrier, should be 110 lbs, and if it weighs more than 110lbs, the pet needs to be shipped as cargo.
• If you are traveling with a puppy, it should be at least 8 weeks old, weaned from its mother, and able to eat independently.

Booking Fee

Finnair (FY) doesn’t charge any booking fees for bookings via the official website. However, charges may apply for third-party agency flight bookings.

Check-in and verification

Finnair (FY) passengers on domestic flights flying within Europe and the Middle East must check at the airports at least 2 hours before the scheduled departure. For passengers traveling to other routes, check-in counters at the airport close 1hour before the scheduled departure.

Finnair (FY) passengers can check-in online via Finnair’s official website or smartphone app 36 hours before departure.

In-Flight Entertainment

• The Nordic Sky Entertainment System keeps you hooked throughout your journey with a wide selection of movies, shows, music, and games.
• The Nordic Sky Portal brings entertainment to your personal device.

In-Flight Meal

• Finnair (FY) provides in-flight Nordic flavors with a destination-inspired twist. While on-board, passengers are offered snacks, beverages, and freshly prepared dishes for breakfast, lunch, and dinner and are available according to your flight duration and cabin class.
• You can also carry your own food and drinks to eat on the flight but are prohibited from drinking your alcoholic beverages.

Customer Support

Passengers utilizing Finnair (FY) flights can call on their customer support toll free number +358 300 871 160or visit https://www.finnair.com/be-en for any other queries.

FAQs