GOL Linhas Airlines

About GOL Linhas Airlines

GOL Linhas is a Brazilian low-cost airline and is headquartered in Rio de Janeiro, Brazil. It was founded in 2000 and is the largest domestic and third-largest international airline of Brazil. Additionally, GOL Linhas flights operate from its primary hubs at Brasília International Airport, Pinto Martins – Fortaleza International Airport, Rio de Janeiro/Galeão International Airport, Salvador International Airport, and São Paulo/Guarulhos International Airport. As of now, GOL Linhas Airlines(G3), operates in 98 destinations in 18 countries of North and South America. With no current alliance, GOL has a codeshare agreement with 15 airlines. 

Fleet

The fleet size of GOL Linhas Airlines is 138 and consists of narrow-body aircrafts made completely out of Airbus aircrafts.

Let’s find out the list of aircrafts employed for GOL Linhas Airlines(G3):

GOL Linhas Airlines Flight Details

Popular GOL Linhas Flights Routes and Destinations

Top Airports Served by GOL Linhas Airlines

GOL Linhas Airlines Policies & Services 

Cancellation Policy

The GOL Linhas Airlines cancellation policy provides flexibility and premium benefits, ensuring a convenient journey for all the passengers. Besides, with GOL Linhas Airlines, you don’t have to worry about the refund or last-minute cancellation. Here are some facts to understand the policy better:

• The passengers are eligible to cancel their GOL Linhas flights only if the booking is made from GOL Linhas Airlines official website or via customer support. 
• For bookings made via a third-party agency you are suggested to contact the concerned party only.
• The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
• If the flight is canceled within 24 hours of reservation, then GOL Linhas Airlines will not charge any cancellation fee. 
• The GOL Linhas Airlines 24 hour flight cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

  Refund Policy

• As per GOL Linhas Airlines flight cancellation refund policy the passenger is eligible for refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
• The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the GOL Linhas flights depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the GOL Linhas Airlines cancellation policy.

Baggage Policy

• The baggage policy of GOL Linhas Airlines(G3) allows one carry-on baggage and one personal item bag with maximum weight up to 22lbs. 
• The dimensions for wheeled and non-wheeled bags must not exceed 55cm x 35 cm x 25cm.
• The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

• The dimensions for checked baggage must not exceed 80cm x 50 cm x 28cm.
• The weight of the checked baggage must not exceed 50lbs for all cabin classes and flight routes. 

 Baggage Allowance For Domestic Flights Within Brazil

Baggage Allowance For Flights To and From All International Destinations

Carry on baggage for infants

• GOL Linhas Airlines will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
• The airlines also recommend the use of car seats to optimize your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• GOL Linhas flights only allows small domestic pets like dogs, cats, rabbits and small birds on the passenger cabin of the aircraft. 
• The pet is allowed on the aircraft, only if the weight of the animal container and the pet together does not exceed 22lbs.

Booking Fee

A nominal service fee for GOL Linhas Airlines scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

• GOL Linhas Airlines(G3) offers you an online check-in option via their website and mobile app, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
• The web check-in opens up for all national and international flights 48 hours to 1 hour prior departure. However, for flights to and from the USA, the web check-in opens up 24 hours to 1 hour prior to the scheduled departure of your GOL Linhas flights.
• The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks at the airports from 3 hours to 1 hour prior scheduled departure. 

Baggage Check-in

After the check-in process, you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

• GOL Linhas Airlines(G3) offers impeccable in-flight entertainment options to all their passengers. You can simply connect with the internet connection of the aircraft and open the gateway of endless entertainment. 
• Furthermore, with the internet connection, you can use your wireless gadgets like laptops, ipads and smartphones for the purpose of work or watch a movie, TV series and cartoons for a full dose of enjoyment. 

GOL Linhas Airlines Meal Policy

GOL Linhas Airlines provides complimentary food or beverages on flights. However, you can purchase meals of your choice using debit/credit cards, directly from the cabin crew. 

Customer Support

Passengers utilizing GOL Linhas flights can call on their customer support number +1 855 862 9190 or visit https://www.voegol.com.br/en for any other queries.

FAQs