GOL Linhas Aereas Unaccompanied Minor Policy

About GOL Linhas

Is your child travelling alone on flight? Well, now it’s not uncommon for children to travel alone. However, for a parent the worries never seem to cease. That’s why airlines offer unaccompanied minor services that ensure the complete safety of the child. If your child is flying GOL Linhas then GOL Linhas unaccompanied minor policy ensures to offer comfort to your child throughout the journey. 

GOL Linhas Aéreas Inteligentes S.A also known as VRG Linhas Aéreas is a Brazilian low cost carrier based in Rio de Janeiro, Brazil. GOL operates on both domestic and international routes competing with other South American airlines primarily like LATAM Brazil and Azul. Gol Linhas Aereas has a main hub at São Paulo-Guarulhos International Airport, Rio de Janeiro – Galeão International Airport with focus cities in São Paulo, Rio de Janeiro.  

GOL Linhas Unaccompanied Minor Guidelines 

As per GOL Linhas Unaccompanied minor policy, the unaccompanied minor assistance service is mandatory for children between the age of 8 years old to 16 years. The unaccompanied minor GOL Linhas Aereas service starts from the time the unaccompanied minor arrives at the airport to landing on the destination airport. However, there are certain guidelines that parents and guardians have to follow.

• Children between the age of 8-15 years are allowed to travel alone on flights operated by GOL Linhas Aereas provided that the unaccompanied minor is pre-booked. 
• The airlines advises parents and legal guardians to keep important documents such as consent form, unaccompanied minor form as well as passport and other important documents handy. 
• The child must carry a copy proof of valid passports of parents and guardians.
• Parents and guardians should ensure that the child travelling with GOL Linhas Airlines unaccompanied minor should possess all the necessary documents before boarding the flight. 
• As per GOL Linhas Aereas unaccompanied minor policy, minors are not eligible to check-in online and thus they must check-in at the airport Polish check-in counter. 
• The parents and legal guardians must provide a written consent form along with contact information of the person who will pick up the child at the destination airport. 
• GOL Linhas Aereas unaccompanied minor does not accept unaccompanied minors on connecting flights. 

Documents Required for GOL Linhas Aereas Unaccompanied Minor 

GOL Linhas parents and legal guardians to carry all the necessary documents prior to leaving home for the airport. It is imperative to provide the necessary documents related to GOL Linhas policy for unaccompanied minors to ensure complete convenience and comfort of the child. 

• As per GOL Linhas Aereas Unaccompanied minor policy, parents or legal guardians must submit a notarized private document or public deed stating the permission and travel plan of the unaccompanied minor. 
• The airline may also demand you to present an authorised document from the Juvenile court or a valid passport that states the authorisation for travel abroad without an adult. 
• Apart from legal documents, the minor should also have valid photo ID proof such as passport, birth certificate or visa. 

GOL Linhas Aereas Unaccompanied Minor Fee 

There are certain charges applicable on unaccompanied minor service that the passenger should pay. The service of GOL Linhas Aereas unaccompanied minors are applied depending upon the routes and destinations of the flight and additional services reserved by the parent or legal guardian. 

GOL Linhas Unaccompanied Minor Travel Guide 

GOL Linhas Unaccompanied minor service includes prior assistance by ground personnel, special assistance on board by cabin crew. The assistance begins as soon as the child arrives at the airport check-in counter. 

At the Departure Airport 

• You can contact the airlines to request for GOL Linhas Aereas unaccompanied service for your children while purchasing the ticket. The easiest way to contact the airline is to contact them via chat. 
• It is advised as per unaccompanied guide for parents or legal guardians to accompany their children to the airport at least 2.5 hours before the scheduled departure to avoid any hassle.
• Valid photo ID proof is required of both parents and children to check-in for flight. The parents/guardian must stay at the airport until the flight is airborne. 
• Parents or legal guardians must fill the unaccompanied minor form and submit it at the check-in counter of GOL Linhas Aereas. 

Boarding and Take Off 

• During boarding announcement, as per the GOL Linhas Aereas Airlines unaccompanied minor policy, the child will be escorted into the flight on priority basis to get accustomed with the flight and cabin crew. 
• In flight, Singapore airlines flight attendants will regularly monitor your child. 
• During the flight, the cabin crew will ensure to provide your child with quizzes, gifts and activities for an enjoyable journey. 
• As mentioned in GOL Linhas Aereas Unaccompanied minor policy, in case of any delay or cancellation, the airline will take the responsibility of the child while simultaneously, will inform the parents or guardians about the flight status. 

At the Destination Airport 

• At the destination airport, the GOL Linhas staff will escort the child through the customs, baggage claim and exit gate as per protocols mentioned in GOL Linhas policy for unaccompanied minors. 
• The ground staff will collect your child and properly labelled baggage from the baggage area
• Before handing over the child, the uniformed personnel will verify their identity as mentioned in the Unaccompanied minor form. 

How to Book GOL Linhas Aéreas Unaccompanied Minor Service 

There are several ways to book GOL Linhas Aereas unaccompanied minor service. You can either opt to call the airline’s reservation centre or you can book the service online via the official website. 

Online Method 

• Access the official website of GOL Linhas. 
• Select the departure and destination airport along with the number of passengers (children in this case) travelling. 
• Lastly, pay for the unaccompanied minor reservation and simultaneously book the service in accordance with GOL Linhas Aereas Unaccompanied minor policy. 

Contacting the Airlines

• Retrieve the official number of GOL Linhas from the website “Contact Us” tab. 
• Upon calling the GOL Linhas, share the details of the unaccompanied minors along with your details. 
• The name and details of the adult picking up the child at the destination airport. 
• Also, the parents can add other special needs or requests for the child’s flight.
• Payment information to confirm the booking. 
• The airline also advises parents and guardians to check the availability of unaccompanied minor service. 

Frequently Asked Questions