Sky Airline

About Sky Airline

Sky Airline (H2), the flag carrier airline of Santiago, was founded in 2001. Furthermore, it is headquartered in Santiago in Chile and Comodoro Arturo Merino Benítez International Airport as its hub.  It operates its scheduled Sky Airlines flights to 22 destinations across Chile, Brazil, Peru, and Argentina. In addition, the airlines also operate charter flights in South America and Chile within Peru.

Fleet

Sky Airline (H2) offers 2282 weekly flights to more than 22 destinations. As of September 2021, the fleet size of Sky Airline consists:

Sky Airline Flights Details

Popular Sky Airlines Flights Routes and Destinations

Top Airports Served by Sky Airline

Sky Airline Policies & Services

Sky Airline Cancellation Policy

Sky Airline (H2) is regularly updating its Cancellation and Refund policy to keep it convenient and Flexible for the passengers. You do not have to worry about your last-minute cancellation charges with the Sky Airline flights reservation. Under the Sky Airline Cancellation policy, you can cancel your flight and claim your refund if you meet these criteria:

• Sky Airline 24 hours cancellation policy is flexible. Under this policy, if any passenger wishes to cancel their flight then this Sky Airline will issue a complete refund. 
• Sky Airlines also have different cancellation fees for both international and domestic flights.
• The cancellation fees of $100 to $500 are charged if the ticket cancellation request is made after 24 hours as a risk-free cancellation.
• If due to any unavoidable circumstances you are unable to travel then there are two ways through which you can cancel- Online and Telephone.
• If due to any unavoidable circumstances your Sky Airline flight is canceled then you are eligible to get compensation to book the next subsequent Sky Airline flight.

Refund Policy

• As per the Sky Airline (H2) flight cancellation and refund policy, the passenger is eligible for a full refund, if the flight is canceled within 24 hours from booking. The refund will be given back to the original mode of payment.
• The validity of the refund ticket is 12 months from the date of issue for the whole unused ticket and the 12 months from the first uplift ticket for the half-used ticket.
• The refund amount will be credited within seven days if you bought your tickets with a credit card and if you have bought the tickets with cash, cheque, or any other form of payment then it can take up to 20 business days to issue the refund.
• The refund of Sky Airline flight tickets depends upon various factors such as flight cancellation, technical glitch, and others.
• Due to severe weather conditions, if the flight is affected then also you can claim a refund.
• In case of the death of a passenger or any close family member of the passenger, Sky Airline issues a full refund after verifying the valid documentation like Death Certificate.

Baggage Policy

• If you have purchased the zero-fare then you can add a carry-on from 12 USD, which must meet the following dimensions 25cm x 35cm x 55cm (13in x 9in x21in) that should include handle, pockets, and wheels up to 20 kg.
• The personal bag items are considered as the backpack, laptop bag, baby bag that should be allowed baggage size to fit into overhead bins.
• If you carry more bags than permitted then you will be charged with additional costs.
• The baggage policy of the Sky Airline allows you to carry a single piece of checked-in baggage that should not weigh more than 23 kgs.

Checked Baggage Allowance

Carry-on baggage for Infants

If you are traveling with your child then you can carry one stroller or pushchair per infant without any extra charge. Passengers are required to place a label that mentions your contact information on it like name, address, and telephone number).

Carry On Pets

• Sky Airline allows dogs, cats, and birds as checked baggage either on your flight or the separate one in accordance with the air travel regulations.
• Unaccompanied minors are not allowed to carry animals under this scheme.
• You are required to carry documentation according to your destination.
• Before traveling with the pets in Sky Airline you need to make all the important documentation for your pet available before travel such as a health certificate which should be signed by your veterinarian that indicates that your pet is fit to fly and the pet passport or identification.

Booking Fee

According to many payment options given to passengers including credit cards and debit cards through travel websites and from the airline counter at airport.

Check-in and verification

• Sky Airline offers an option for online check-in through the website and the app available in the Play store from where you can book your favorite seat or issue your boarding pass conveniently.
• The web check-in for Sky Airline opens up 24 hours prior to your departure for the flights from the U.S.
• You can check-in online and print your boarding pass from the self-service stand.
• The web check-in for all the other flights of  Sky Airline opens up 48 hours prior to your departure till 90 minutes before the flight departure.

Baggage Check-in

The Baggage Allowance of Sky Airline includes everything that the passenger is authorized to transport free of charge according to the fare purchased. It includes what you check as checked baggage on the hold. It should be taken into account that there are promotional rates that do not include checked baggage.

In-flight Entertainment

• Sky Airline offers a great in-flight experience. Traveling through the Sky Airline (H2) offers a wide range of onboard entertainment that includes newspapers, magazines, movies, playing online games, and listening to favorite music.
• Sky Airline also offers special care and service on unaccompanied minor flights.
• You can connect your tablets, laptops, and smartphones to the aircraft network for unlimited entertainment.

Sky Airline Meal Policy

• The airline offers a wide range of snacks and drinks from the airline’s in-flight menu. The menu consists of a selection of sandwiches, salty and sweet snacks along with soft beverages, and hot beverages.
• Moreover, you can also pre-order your favorite meals while booking the flight tickets. If you have missed booking your pre-order meal then you can purchase your favorite meal directly from the cabin crew.
• If you are allergic to a particular food then you can request a special meal at least 24 hours before the departure.

Customer Support

Passengers utilizing Sky Airline (H2) flights can reach customer care by filling the form at their official website https://www.skyairline.com/.

FAQs