Sun Country Airlines

About Sun Country Airlines

Sun Country Airlines is an ultra low-cost airline of America and is headquartered in Minneapolis, Minnesota. Sun Country flights operate from its primary hub at the Minneapolis-St. Paul International Airport and operates in 86 destinations of the USA, Mexico, Central America, and the Caribbean as of December 2021. Established in 1983, the airline earns a revenue of USD 23 million annually. Moreover, it also has an interline agreement with  Condor, China Airlines, Hawaiian Airlines, Eva Air, and Icelandair. 

Fleet

The fleet size of the Sun Country is 44 and consists of narrow body aircrafts made completely out of Boeing aircrafts.

Let’s find out the list of aircrafts employed for the airline:

Flight Details

Popular Sun Country Flights Routes and Destination

Top Airports Served by Sun Country Airlines

Sun Country Airlines Policies & Services 

Cancellation Policy

The Sun Country Airlines cancellation policy provides flexibility and premium benefits, offering the passengers a convenient journey. Besides, with the airline, you don’t have to worry about the refund or last minute cancellation. Here are some facts to understand the policy better:

• The passengers are eligible to cancel their Sun Country flights only if the booking is made from the airline’s official website or via customer support. 
• For bookings made via a third-party agency you are suggested to contact the concerned party only.
• The cancellation is  allowed only if the booking is made 7 days prior to the scheduled departure date.
• If the flight is cancelled within 24 hours of reservation, then the airline will not charge any cancellation fee. 
• However, if you cancel a flight after 24 hours of booking, then a cancellation fee will be charged as per the fare type of the ticket. 
• The amount of cancellation fee also depends on the flight route, destination and many more.
• The 24 hour flight cancellation policy of the airline is applicable to both refundable and non-refundable flight tickets irrespective of the destination (domestic or international).

 Refund Policy

• As per the airline’s flight cancellation refund policy the passenger is eligible for refund if the flight is cancelled within 24 hours from booking. The refund will be generated back to the original source of the payment. 
• If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is cancelled within 24 hours of booking.
• The refund will be credited within 3-4 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Sun Country flights depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the airline’s cancellation policy.

Baggage Policy

• Its baggage policy allows one piece of carry-on baggage and one personal item bag in both business and economic class with a maximum weight of 35 lbs. 
• Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 60 cm x 40 cm x 27 cm. The personal item bag should not exceed the dimension limit of 43 cm x 33 cm x 22 cm. 
• The personal item bag is considered as the handbag, laptop bag or suitcase which should be of the allowed baggage size to fit in the overhead bin or under the seat in front of you.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within Minneapolis

Get information on Sun Country airlines baggage fees, number of pieces, and baggage allowance.

Baggage Allowance for flights to and from USA and Central America

Baggage Allowance for flights to and from the Caribbean

Baggage Allowance for Flights to and from Mexico

Carry on baggage for infants

• The airline will transport your infant’s child seat and stroller free of cost under checked baggage. Only one carry-on diaper bag is allowed in the cabin as per the airline’s policy.
• The airlines also recommend the use of car seats to optimise your child’s safety as per the Federation Aviation Administration. 

Carry on pets

• Sun Country flights allows small cats and dogs within the passenger section of the aircraft. The pet container and the pet itself should not exceed the weight limit of 100 lbs.
• Pets are allowed as carry-on baggage or checked baggage, but only when a prior request is made with the airline. 

Booking Fee

A nominal service fee for Sun Country scheduled flights is charged on flight bookings via the website. However, none at the airport or via third-party agencies.

Check-in & Verification

• It offers you an online check-in option via their website, from where you can print out your boarding pass, change your seat, and print your flight receipt from the comfort of your home. 
• The web check-in opens up 24 hours prior to your Sun Country flights departure date till 60 minutes before the flight takes off. 
• The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks. 

Baggage Check-in

Checked Baggage

After the check-in process,  you need to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

• Travelling with the airline provides you a whole package of Minnesota-themed entertainment from which you can choose what suits you best. 
• Its aircrafts are packed with seat back screens and Wifi access to make your journey impeccable. You can watch your favourite movie or TV shows by simply connecting to the airline’s Wifi.

Sun Country Airlines Meal Policy

The airline provides complimentary non-alcoholic beverages on all flights and only charges for snacks and alcoholic beverages. There are a lot of meal options which you can purchase directly from the cabin crew. 

Sun Country Airlines Customer Service Number

Passengers utilising Sun Country flights can call on their Sun Country Airlines phone number +1 651 905 2737 or visit https://www.suncountry.com/ for any other queries.

FAQs