Swiss Airlines

About Swiss Airlines

Swiss International Air Lines AG or Swiss Airlines- the flag carrier of Switzerland, headquartered in Euroairport Basel Mulhouse Freiburg, near Basel, was founded in 2002. It is commonly known as Swiss or Swiss Air Lines; it operates scheduled Swiss International Air Line flights to Europe, North America, South America, Asia, and Africa. Zurich Airport is its primary hub, and Geneva Airport serves its focus city. Furthermore, Swiss Air Lines is a member of Star Alliance and a subsidiary of Lufthansa Group.

Fleet

With a fleet size of 89 aircraft with 18 additional aircraft on order, the Swiss Air Lines fleet consisted of Airbus and Boeing 7770-300ER. It covers 102 destinations and offers 4686 flights per week. Here is a list of aircraft owned by Swiss Airlines (LX):

Swiss Airlines Flights Details

Popular Swiss Airline Flights Routes and Destinations

Top Airports Served by Swiss Airlines

Swiss Airlines Policies & Services

Cancellation Policy

Swiss International Airlines is constantly updating its Cancellation and Refund policy to keep it flexible and convenient for the passengers. You do not have to worry about the last-minute cancellation cost with a Swiss International Air Line flights reservation. Under the Swiss Air Lines cancellation policy, you can cancel your flight and claim a full refund under the following conditions:

• A Swiss flight can be canceled online 24 hours before the scheduled departure of the booked flight. If you have purchased the ticket from a third party, contact the agency directly.
• Under Swiss Air Lines 24 hour cancellation policy, if the flight is canceled within 24 hours of reservation, Swiss Air Lines will not charge any cancellation fee.
• If the flight ticket is booked within 7 days of scheduled departure and the passenger cancels the ticket, in such cases, the passengers have to pay a cancellation charge.
• The cancellation fee amount depends on the flight route, destination, and many more.
• The Swiss Air Lines 24 hour cancellation policy is applicable to both refundable and non-refundable flight tickets irrespective of the destination(domestic or international).

Refund Policy

• As per Swiss Airlines 24 hour cancellation policy, the passenger is eligible for a refund if the flight is canceled within 24 hours from booking. The refund will be generated back to the source of the payment. 
• If your ticket is non-refundable, then don’t worry. You are also eligible for a full refund if the ticket is canceled within 24 hours of booking.
• The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Swiss flight ticket depends upon several factors like a technical glitch, flight cancellation, and many more. 
• Passengers affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund, says the Swiss Airlines cancellation policy.

Baggage Policy 

When it comes to baggage policy, Swiss Airlines is very flexible so that you don’t have to compromise with your essential packing. However, there are some rules regarding the weight and number of bags you can carry. Let’s find out.

Cabin Baggage

Checked Baggage

Baggage Limits for European Routes

Baggage Limits for Intercontinental Routes

Other Routes

Carry-on Baggage for Infants

• Swiss Airlines allows 1 piece of baggage weighing up to 50lbs, with a total dimension 158 cm (L+W+D)
• The guardian of the infant is allowed to bring baby food on board along with a certified car seat that can be installed on your child’s seat on the flight.
• The standard baggage allowance for children aged 2 and up are:
• Economy Class: 1pieces, 50lbs + 1car seat
• Swiss Airlines Business Class: 2pieces, 70lbs + 1car seat
• First Class: 3pieces, 70lbs + 1car seat

Carry-on Pets

Swiss Airlines allows your furry friend to fly with you. However, the rules may vary depending on the destination you are traveling to. Furthermore, the airline only transports dogs and cats in a cabin or cargo except for snub-nosed (brachycephalic) breeds of hares, rabbits, dogs, and cats sensitive to temperature.

• Each passenger is allowed to bring two pets, one in the cabin or another in the cargo hold.
• The minimum age of the dog or cat should be not less than 12 weeks. 

Booking Fee

Booking Swiss flights online is free. However, you have to pay a service fee in addition to any changes to the price of your fare in case of any changes in Swiss Air Lines manage booking.

Check-in & Verification

• Swiss offers a new digital experience with an automatic check-in option for all domestic flights, where you aren’t required to check-in or verify your details. The airlines will do it for you.
• For all international flights, you are required to complete certain documentation to be eligible for an automatic check-in. 

In-flight Entertainment

Swiss flights are packed with 90 films, 170 TV programs, 100 music playlists, CDs, audiobooks, and podcasts. Swiss Air Lines has a wide selection of children’s films, cartoons, games, and SWISS Kids music playlists for kids.

In-flight Meal

Swiss flights allow you to choose from a wide range of meals and snacks made from fresh seasonal products. On long-haul flights, the airline serves complimentary meals and snacks.

Customer Support

Passengers utilizing Swiss Air Lines flights can call on their Swiss Airlines customer service support toll free Swiss Airlines phone number 1800 102 5838 or visit https://www.swiss.com/in/en/homepage, for any other queries.

FAQs