Virgin Atlantic Airways

About Virgin Atlantic Airways

Virgin Atlantic Airways (VS)- a British airline with its head office at Crawley, England, was founded in 1984 as British Atlantic Airways. The airline operates its flights to the UK, North America, the Caribbean, Africa, Asia, and the Middle East from its primary hub at Heathrow Airport (LHR) and Gatwick. Furthermore, Manchester Airport and Glasgow Airports are Virgin Atlantic Airlines (VS)’s secondary hubs, from where Virgin Atlantic flights are mainly operated. It is the 7th largest UK based airline in terms of annual passenger traffic.

Virgin Atlantic Airways is controlled by Virgin Atlantic Limited, 51% owned by the Virgin Group and 49% by Delta Air Lines.

Fleet

Virgin Atlantic Airways (VS) operates a fleet of 37 widebody aircraft from Airbus and Boeing. It offers 1714 flights per week and covers 32 destinations worldwide. In addition, Virgin Atlantic Airlines (VS) became the first European airline to fly Boeing 787-9 in 2014. Here is a list of aircraft owned by Virgin Atlantic Airlines (VS):

Virgin Atlantic Flights Details

Popular Virgin Atlantic Flights Routes and Destinations

Top Airports Served by Virgin Atlantic Airlines

Virgin Atlantic Airlines Policies & Services

Cancellation Policy

Virgin Atlantic Airways (VS) is constantly updating its Cancellation and Refund policy to keep it flexible and convenient for the passengers. You do not have to worry about the last-minute cancellation cost with a Virgin Atlantic flights reservation. Under the Virgin Atlantic Airlines (VS) cancellation policy, you can cancel your flight and claim a full refund under the following conditions:

• Under Virgin Atlantic Airlines (VS)’s 24 hour cancellation policy, if the flight is canceled within 24 hours of reservation, the airline will not charge any cancellation fee.
• Also, if you cancel your Virgin Atlantic Airlines (VS) flight within 24hours of booking, you are eligible for a full refund if your flight’s departure is at least 7 days later at the time of booking.
• You need to book your reservation via Virgin Atlantic Airlines (VS)’s official website or its online service centre to be able to cancel your booking.

Refund Policy

• If you cancel the booking, Virgin Atlantic Airways flight tickets sold at discounted fares are partly or entirely non-refundable.
• If you haven’t used your refundable ticket, you can request a refund of the entire amount paid, including taxes, fees, and charges.
• The refund will be credited within 7-10 working days from the day of cancellation. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The Virgin Atlantic Airlines (VS) flight ticket refund depends upon several factors like a technical glitch, flight cancellation, and many more.
• Passengers affected by the flight cancellation due to severe weather conditions or government travel restrictions, or any technical glitch can claim a refund, says the Virgin Atlantic Airlines (VS) cancellation policy.

Baggage Allowance

All Virgin Atlantic Airways (VS) tickets come with one free hand baggage, and most tickets, excepting Economy light, include a free checked-in bag.

Carry-on Baggage for Infants

• For infants, the baggage allowance is 1×23 lbs in any cabin, apart from Economic Light, where no baggage is allowed.
• The items allowed for the child are a fully collapsible pushchair (stroller/buggy), a car or booster seat, a travel cot, or a baby back carrier.
• Children’s hand baggage includes essential items like milk, diapers, etc.

Carry-on Pets

• Only dogs and cats are allowed on Virgin Atlantic Airlines (VS) flights.
• Only service dogs are allowed in the cabin. Other pets travel in the hold in a secure, heated, and air-conditioned compartment.
• Virgin Atlantic Airlines (VS) allows pets only on selected routes. So before booking tickets, check with the airline.

Booking Fee

Virgin Atlantic Airways (VS) allows 24 hours penalty-free cancellation if the ticket is cancelled within 24 hours of purchasing. For flights departing from the UK, the airline applies a 1.5% fee to account for the cost charged to the airline when paid by credit card. However, the fee is refundable on refundable tickets.

Check-in and Verification

Online check-in begins 24 hours before and ends 45 minutes prior to the scheduled departure. However, you can check in at the airport counter and collect your boarding pass.

In-Flight Entertainment

Virgin Atlantic Airlines (VS) on-board entertainment, Vera, hosts Hollywood films, the latest chart-toppers, quirky short films, thought-provoking documentaries, and up-and-coming bands.

In-Flight Meal Policy

Virgin Atlantic Airlines (VS) provides in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner and is available according to your flight duration. You can pre-order your favourite meals 24 hours prior to your flight departure via the official website of Virgin Atlantic Airlines (VS).

Customer Support

Passengers utilising Virgin Atlantic Airlines (VS) flights can call on their customer support toll free number +1 800 862 8621 or visit https://www.virginatlantic.com/in/en for any other queries.

FAQs