Vistara Airlines

About Vistara

Vistara, originally known as Tata SIA Airlines Limited, is a major flag carrier airline of India and is headquartered in Gurgaon. Founded in 2013, the airline has a primary hub at the Indira Gandhi International Airport.  Currently, Vistara Airlines(UK) serves 43 destinations in 12 countries worldwide. Moreover, Vistara has a codeshare agreement with five airlines and interline agreement with 22 airlines. Vistara flights are operated as the subsidiary of the parent company Tata Sons and is the six largest domestic airline of India. 

Fleet

The size of Vistara Airlines fleet is 51 and consists of aircrafts made out of two aircraft families: Airbus and Boeing. 

Let’s find out the list of aircrafts employed for Vistara Airlines(UK):

Vistara Airlines Flight Details

Popular Vistara Flights Routes and Destination

Top Airports Served by Vistara Airlines (UK)

Vistara Airlines Policies & Services 

Cancellation Policy

The Vistara Airlines cancellation policy provides flexibility and chaos-free experience to all the passengers and makes their journey worthwhile. Besides, with Vistara Airlines (UK), you don’t have to worry about the refund or last minute cancellation. Here are some facts explaining the policy:

• The passengers are eligible to cancel their flights only if the booking is made from the official website and customer support.
• If you have booked your Vistara flights from a third-party agency, then contact their customer support for more information about the refund policy.
• The cancellation is only allowed if the booking is made 7 days prior to the scheduled departure date.
• If the flight ticket is cancelled within 24 hours of reservation, then Vistara Airlines will not charge any cancellation fee. 
• You are allowed only 1 complimentary cancellation for your booking. 
• The 24 hour Vistara Airlines flight cancellation policy is applicable to both domestic and international flight tickets.

Refund Policy

• As per Vistara Airlines(UK) flight cancellation refund policy the passenger is eligible for full refund only if the flight is cancelled within 24 hours from booking. The refund will be generated back to the original source of the payment.
• If cancellation is made within 24 hours then the refund will be credited within 7- 10 working days. And, in case the payment is delayed, you can get in touch with the airline’s customer support.
• The refund of the Vistara flights depends upon several factors like technical glitch, flight cancellation and many more. 
• Passengers who are affected by the flight cancellation due to severe weather conditions or government travel restrictions can claim a refund irrespective of refundable / non-refundable ticket fares.

Baggage Policy

The baggage policy of Vistara Airlines(UK) follows different baggage rules depending on the class. Moreover, the 3 dimensions of wheeled or non-wheeled bags should not exceed 55 cm × 40 cm × 20 cm. 

• Business Class
  One piece of carry-on baggage not weighing more than 26 lbs and one personal item bag.
• Premium Economy Class
  One piece of carry-on baggage not weighing more than 22 lbs and one personal item bag.
• Economy class
  One piece of carry-on baggage not weighing more than 15 lbs and one personal item bag.

Note- The personal item bag is considered as the handbag, laptop bag or suitcase.

Checked Baggage Allowance

Baggage Allowance for Domestic flights within India

Baggage Allowance for flights to and from Bangkok, Colombo, Dhaka, Doha, Dubai, Sharjah, and Singapore

Baggage Allowance for flights to and from Kathmandu 

Baggage Allowance for Flights to and from London, Frankfurt and Paris 

Baggage Allowance for Flights to and from Maldives 

Carry-on baggage for infants

• Vistara Airlines(UK) will transport your infant’s child seat and stroller free of cost under checked baggage. Infants are allowed one carry-on baggage of 15lbs on all flights.
• The airlines also recommend the use of car seats to optimise your child’s safety as per the Federation Aviation Administration. 

Carry on pets

Vistara flights doesn’t allow any pets on aircrafts except for service animals.  

Booking Fee

The booking fee for Vistara Airlines scheduled flights is charged on flight bookings via the official website and depends on various factors like: the destination, class, date, type of baggage, and check-in type.

Check-in and verification

• Vistara Airlines(UK)offers you an online check-in option via official website and the mobile app, where you can check your flight departure terminal, book your favourite seat, pick out your favourite meal, and print out your boarding pass from the comfort of your home. 
• The web check-in opens up 48 hours prior to your Vistara flights departure date till 60 minutes for domestic flights, and 96 hours till 120 minutes for international flights, before the flight takes off. 
• The airline also provides an interactive offline check-in option, where you can print your boarding pass and baggage tag from the self-serving kiosks.  

Baggage Check-in

After the self check-in procedure you are required to get your baggage checked at the baggage counter no later than 60 minutes before scheduled departure.

In-flight Entertainment

Travelling via Vistara Airlines(UK) provides inflight entertainment based on your flight class. 

• Business Class
  The airline offers a video headset for personal entertainment, a wide choice of music via seat back screens, and also a wide collection of newspapers and publications as a part of their inflight magazine.
• Premium Economy Class
  The airline offers a wide choice of music via seatback screens, and also a wide collection of newspapers and publications as a part of their inflight magazine. 
• Economy Class
  The airline offers a wide choice of newspapers and publications as a part of their inflight magazine. 

Vistara Airlines Meal Policy

Vistara Airlines provides a wide array of in-flight meals such as snacks, beverages and freshly prepared dishes for breakfast, lunch, and dinner which are included in your ticket according to flight class and the duration of your flight. Moreover, you can learn more about the meal options and safety measures amid Covid-19 from the official website of Vistara Airlines(UK).

Customer Support

Passengers utilizing Vistara flights can call on their customer support toll free number 91+ 9289228888 or visit https://www.airvistara.com/in/enfor any other queries.

FAQs